Cybersecurity · head to head
Diligent vs Mark43

Diligent
Cybersecurity
Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Diligent the platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.; Mark43 no published pricing on homepage; sales contact required for all cost details
- They diverge on capability: Diligent covers Diligent Boards, Mark43 covers Computer-Aided Dispatch.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Diligent and Mark43 actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Diligent
- Diligent Boards
- Entity management
- Audit and analytics
- Risk management
- Third-party risk
- Ethics and compliance
- ESG and sustainability
- Market intelligence
Only in Mark43
- Computer-Aided Dispatch
- Records Management
- Evidence Management
- Analytics
- Mobile
- FBI CJIS
- NCIC
- State Systems
What people use each for
The jobs each tool is most often brought in to do.
Diligent
- A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot Mark43
- An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot Mark43
- A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot Mark43
- A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot Mark43
Mark43
- Citizen Servicesnot Diligent
- Records Managementnot Diligent
- Public Safetynot Diligent
- Civic Engagementnot Diligent
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Diligent
- The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
- Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
- Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
- The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
- Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.
Mark43
- No published pricing on homepage; sales contact required for all cost details
- Only reference to pricing is 'early bird pricing' for 2027 conference registration
- No transparent pricing structure visible for public evaluation
Pricing, plan by plan
Diligent
On request- Diligent One Platform$undefined/year
- Quoted by module and user count
- Board portal seats priced separately from GRC modules
- Annual subscription, commonly multi-year
Mark43
$2000/month- Public Safety Suite$2000/month
- CAD
- RMS
- Analytics
Which should you pick?
Choose Diligent if
- You need diligent boards.
- You work on Web, iOS, Android, Windows.
- You also want entity management.
Choose Mark43 if
- You need computer-aided dispatch.
- You work on Web, Ios, Android.
- You also want records management.
Questions people ask
- Is Diligent or Mark43 better?
- Neither clearly leads. Diligent starts at On request and Mark43 at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Diligent or Mark43?
- Diligent starts at On request and Mark43 at $2000/month.
- Does Diligent or Mark43 run on more platforms?
- Diligent runs on Web, iOS, Android, Windows. Mark43 runs on Web, Ios, Android.
- What is Diligent best used for?
- Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what Mark43 is typically brought in for.
- What can Diligent do that Mark43 cannot?
- Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. Mark43 covers Computer-Aided Dispatch, Records Management, Evidence Management, Analytics.
Answered from the vendors’ own pages
Diligent: Is Diligent One the same product as Galvanize?
It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.
Mark43: Does Mark43 publish pricing online?
No, Mark43 pricing is not published on the public website. The only pricing reference is early bird conference registration. Prospective customers must contact Mark43 through 'Book A Demo' or 'Let's Connect' for pricing consultation.
SourceDiligent: What does Diligent cost?
Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.
Mark43: What payment methods or financing options does Mark43 offer?
No information about payment methods or financing options is disclosed on the public homepage. Pricing and payment details are handled through direct sales consultations.
SourceDiligent: Can you buy just the board portal?
Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.
Mark43: Are there volume discounts or specialized pricing for different agency sizes?
Mark43 website does not disclose any volume pricing, per-user costs, or specialized rates for agencies of different sizes. All pricing inquiries require direct contact with sales team.
SourceDiligent: Does it replace a SOC 2 automation tool?
No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.
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- Mark43 vs Accela
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- Mark43 vs DocuWare
- Mark43 vs CentralSquare
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- Mark43 vs SafeCity
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- Mark43 vs Citizen
- Mark43 vs IAPro
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- Mark43 vs ClearGov
- Mark43 vs DemandStar
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