Softwr

Restaurants · head to head

Deputy vs Oracle MICROS Simphony

Deputy logo

Deputy

Restaurants

Workforce management for restaurants

From
$3.5/user/month
Rated
-
Full reviewWebsite
Oracle MICROS Simphony logo

Oracle MICROS Simphony

Restaurants

Enterprise cloud point of sale for large restaurant, hotel and stadium food service operations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Deputy a $30 monthly minimum applies to every plan, so a team of four on the $5 Lite plan pays for six; Oracle MICROS Simphony the software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.
  • They diverge on capability: Deputy covers AI scheduling, Oracle MICROS Simphony covers Enterprise menu hierarchy.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Deputy and Oracle MICROS Simphony actually diverge.

Attributes where Deputy and Oracle MICROS Simphony differ
AttributeDeputyOracle MICROS Simphony
Starting price$3.5/user/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb, iOS, Android, Windows
Founded2008Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deputy

  • AI scheduling
  • Time tracking
  • Demand forecasting
  • Compliance
  • Team communication
  • Performance tracking
  • Toast
  • Square

Only in Oracle MICROS Simphony

  • Enterprise menu hierarchy
  • Offline terminal operation
  • Hotel property integration
  • Kitchen display and order routing
  • Inventory and recipe management
  • Reporting and analytics

What people use each for

The jobs each tool is most often brought in to do.

Deputy

  • Staff scheduling and shift management for hourly teamsnot Oracle MICROS Simphony
  • Time clocking, timesheets and labour cost trackingnot Oracle MICROS Simphony

Oracle MICROS Simphony

  • A hotel group that needs restaurant, bar and room service charges posting to the guest folionot Deputy
  • A stadium or arena running dozens of concession stands under one menu and tax structurenot Deputy
  • A casino or resort with many outlets, complex comps and strict audit requirementsnot Deputy
  • A large chain that requires terminals to keep trading and settling cards during a network outagenot Deputy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deputy

  • A $30 monthly minimum applies to every plan, so a team of four on the $5 Lite plan pays for six
  • Auto scheduling, demand forecasting and labour optimisation all require a plan above Lite
  • SSO and custom access levels are Pro only at $9 per user per month
  • Payroll is an add on at $8 per user per month plus a $49 monthly base fee
  • Messaging and analytics are separately priced add ons at $1.95 and $1.50 per user per month

Oracle MICROS Simphony

  • The software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.
  • Deployments are project work measured in months with specialist configuration, so a single site opening in six weeks cannot realistically be put on it.
  • Support runs through Oracle service requests or a reseller rather than direct chat, and resolution pace reflects enterprise support processes rather than restaurant urgency.
  • Hardware is proprietary and replacement units are priced at enterprise levels, so a broken terminal is not solved by buying a tablet locally.
  • The interface and administration tools are dense and dated compared with cloud native competitors, which lengthens training for high turnover front of house teams.

Pricing, plan by plan

Deputy

$3.5/user/month
  • Scheduling$3.5/user/month
    • Scheduling
    • Communication
  • Time & Attendance$3.5/user/month
    • Time clock
    • Timesheets
  • Premium$4.9/user/month
    • Full features
    • Reporting

Oracle MICROS Simphony

On request
  • Simphony$undefined/year
    • Subscription quoted per workstation per month by tier
    • Proprietary MICROS workstation and tablet hardware quoted separately
    • Implementation and configuration delivered by Oracle or a reseller and billed as a project

Which should you pick?

Choose Deputy if

  • You need ai scheduling.
  • You work on Web, Ios, Android.
  • You also want time tracking.
Deputy review

Choose Oracle MICROS Simphony if

  • You need enterprise menu hierarchy.
  • You work on Web, iOS, Android, Windows.
  • You also want offline terminal operation.
Oracle MICROS Simphony review

Questions people ask

Is Deputy or Oracle MICROS Simphony better?
Neither clearly leads. Deputy starts at $3.5/user/month and Oracle MICROS Simphony at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deputy or Oracle MICROS Simphony?
Deputy starts at $3.5/user/month and Oracle MICROS Simphony at On request.
Does Deputy or Oracle MICROS Simphony run on more platforms?
Deputy runs on Web, Ios, Android. Oracle MICROS Simphony runs on Web, iOS, Android, Windows.
What is Deputy best used for?
Deputy is most often used for staff scheduling and shift management for hourly teams, time clocking, timesheets and labour cost tracking. Of those, staff scheduling and shift management for hourly teams and time clocking, timesheets and labour cost tracking are not what Oracle MICROS Simphony is typically brought in for.
What can Deputy do that Oracle MICROS Simphony cannot?
Deputy covers AI scheduling, Time tracking, Demand forecasting, Compliance. Oracle MICROS Simphony covers Enterprise menu hierarchy, Offline terminal operation, Hotel property integration, Kitchen display and order routing.

Answered from the vendors’ own pages

Deputy: How much does Deputy cost per user?

Deputy offers three plans: Lite at $5/user/month, Core at $6.50/user/month, and Pro at $9/user/month. All plans are billed upfront or in monthly installments in USD, excluding taxes.

Source
Oracle MICROS Simphony: Is Simphony the same thing as MICROS?

Simphony is the cloud generation of the MICROS POS line. Oracle acquired MICROS Systems in 2014 and Simphony is the product it sells now.

Deputy: Is there a minimum monthly charge for Deputy?

Yes, there is a minimum spend of $30 USD/AUD or £20 GBP monthly per invoice, effective September 1, 2025.

Source
Oracle MICROS Simphony: Can it run offline?

Yes. Workstations continue taking and settling orders through a network outage, which is one of the main reasons large venues still choose it.

Deputy: Can I change plans or cancel anytime with Deputy monthly billing?

Monthly plans allow changes anytime without penalty, effective the first of the current month. You can cancel by paying through the current billing period with no additional penalties.

Source
Oracle MICROS Simphony: Do I buy it directly from Oracle?

Usually through an Oracle hospitality reseller, who also performs the implementation and often provides first line support.

Deputy: What happens if I cancel an annual Deputy plan before 12 months?

Annual plans do not offer refunds if you cancel before 12 months expire. You may cancel before the 12 months expire, but you forfeit any unused prepaid time.

Source
Oracle MICROS Simphony: Is it suitable for a single independent restaurant?

Rarely. The implementation cost and administration overhead only make sense at estate scale or where hotel property integration is required.

Deputy: Can I use Deputy without paying for every team member?

All admins and managers count as users and are subject to per-user charges. There is no option to exclude administrative staff from billing.

Source
Share

Related pages

More on Deputy

More on Oracle MICROS Simphony

Keep looking

Other head to heads