Dental · head to head
Dentally vs CareStack
The short version
- Only Dentally has a free tier, so it costs nothing to try first.
- Each has a real cost: Dentally pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9; CareStack essentials plan starting price $829/month is per location, not per user
- They diverge on capability: Dentally covers Cloud scheduling, CareStack covers Cloud-based platform.
Where they differ
Only the attributes on which Dentally and CareStack actually diverge.
Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Dental), founded (2015).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Dentally
- Cloud scheduling
- Digital charting
- Patient portal
- SMS/Email reminders
- Imaging support
- Treatment planning
- Mobile app
- Dolphin
Only in CareStack
- Cloud-based platform
- Patient scheduling
- Clinical charting
- Revenue cycle management
- Online booking
- Insurance verification
- Business intelligence
- Pearl AI
Both cover
- Patient communication
- DEXIS
- Carestream
- HIPAA Compliant
- Cloud deployment
- Web support
- Ios support
What people use each for
The jobs each tool is most often brought in to do.
Dentally
- Cloud dental practice management for UK NHS and private practicesnot CareStack
- Appointment scheduling, charting and patient records across multiple sitesnot CareStack
- Producing clinical notes with AI transcription during appointmentsnot CareStack
CareStack
- Dental practice management and patient schedulingnot Dentally
- Multi-specialty charting and digital imagingnot Dentally
- Insurance eligibility verification and claims managementnot Dentally
- AI-powered clinical notes and diagnosis assistancenot Dentally
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Dentally
- Pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
- Phone support is not included on the Starter plan, which is chat only
- Multi site operation and a customer success manager require the Essentials plan or higher
- AI clinical note transcription is metered at 45 per surgery per month on Essentials and 90 on Pro
- Digital imaging through Dentally Vision, custom integrations and custom email domains are Pro only
- Starter and Essentials are restricted to approved partner integrations
CareStack
- Essentials plan starting price $829/month is per location, not per user
- Intelligence plan adds $470/month minimum to base Essentials cost
- Pricing based on number of locations, chairs, and providers (not per-user)
- Core charting and imaging capabilities limited to base Essentials plan
- AI-powered clinical features require Intelligence plan upgrade
Pricing, plan by plan
Dentally
Free- FreeFree
- Scheduling
- Charting
- Patient portal
- Professional$149/month
- Unlimited users
- Advanced scheduling
- Insurance management
CareStack
$829/month per locationNo published plan breakdown. See the CareStack review.
Which should you pick?
Choose Dentally if
- You need cloud scheduling.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want digital charting.
Choose CareStack if
- You need cloud-based platform.
- You work on Web, Ios, Android.
- You also want patient scheduling.
Questions people ask
- Is Dentally or CareStack better?
- Neither clearly leads. Dentally starts at Free and CareStack at $829/month per location, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Dentally or CareStack?
- Dentally has a free tier; the other does not. Paid plans start at Free for Dentally and $829/month per location for CareStack.
- Does Dentally or CareStack run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- Can I use Dentally for free?
- Yes. Dentally has a free tier, so you can try it without paying. CareStack starts at $829/month per location.
- What is Dentally best used for?
- Dentally is most often used for cloud dental practice management for uk nhs and private practices, appointment scheduling, charting and patient records across multiple sites, producing clinical notes with ai transcription during appointments. Of those, cloud dental practice management for uk nhs and private practices and appointment scheduling, charting and patient records across multiple sites are not what CareStack is typically brought in for.
- What can Dentally do that CareStack cannot?
- Dentally covers Cloud scheduling, Digital charting, Patient portal, SMS/Email reminders. CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Both handle Patient communication, DEXIS, Carestream, HIPAA Compliant.