Marketing · head to head
Datorama vs Scratchpad

Scratchpad
CRM
Faster workspace over Salesforce for sales reps to update pipeline, take notes and manage deals
- From
- Free
- Rated
- -
The short version
- Only Scratchpad has a free tier, so it costs nothing to try first.
- They diverge on capability: Datorama covers Multi-channel data consolidation, Scratchpad covers Spreadsheet pipeline views.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Datorama and Scratchpad actually diverge.
| Attribute | Datorama | Scratchpad |
|---|---|---|
| Starting price | $1500/month | Free |
| Pricing model | subscription | Per user per month |
| Free tier | No | Yes |
| Platforms | Web, Mobile, Api | Web, Chrome extension |
| Category | Marketing | CRM |
| Founded | 2016 | Unknown |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Datorama
- Multi-channel data consolidation
- AI-powered insights
- Custom dashboards
- Automated reporting
- Predictive analytics
- Data blending
- Real-time monitoring
- Anomaly detection
Only in Scratchpad
- Spreadsheet pipeline views
- Call recorder and notetaker
- AI field updates
- Deal and account agent
- Hygiene monitor
- Notes linked to records
- Custom prompts
- Kanban and forecast views
What people use each for
The jobs each tool is most often brought in to do.
Datorama
- Marketing analyticsnot Scratchpad
- Performance monitoringnot Scratchpad
- Campaign analysisnot Scratchpad
- ROI measurementnot Scratchpad
Scratchpad
- A 60-rep Salesforce team whose forecast is unreliable because opportunity fields are updated once a week in a panic before the pipeline callnot Datorama
- A rep who wants to update twenty opportunities in a grid rather than opening twenty Salesforce recordsnot Datorama
- A sales manager wanting stale and incomplete pipeline records flagged automatically instead of chased by emailnot Datorama
- A revenue operations lead trialling AI notetaking that writes back to CRM fields before committing budget, using the free tiernot Datorama
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Datorama
Nothing recorded yet. See the Datorama review.
Scratchpad
- Scratchpad works with Salesforce and nothing else, with no HubSpot support, so it is off the shortlist entirely for any company on a different CRM regardless of how good the interface is.
- AI credits are metered per user per month at 400 on Solo and 800 on Team, which means heavy notetaking use pushes teams towards Enterprise for capacity rather than for features.
- There is no proper native mobile application, so representatives who wanted to update records from a car park between meetings are back in a mobile browser.
- Sync with Salesforce and call processing can lag, and a pipeline view showing yesterday state during a forecast call undermines the exact meeting the tool was bought to improve.
- It creates a second notes surface alongside native Salesforce notes, so organisations end up with deal history split across two places unless they explicitly ban one of them.
Pricing, plan by plan
Datorama
$1500/month- Growth$1500/month
- Up to 25 data sources
- Standard dashboards
- Basic insights
- Scale$3500/month
- Up to 100 data sources
- Advanced dashboards
- AI-powered insights
- Enterprise$undefined/month
- Unlimited data sources
- Custom integrations
- Dedicated support
Scratchpad
Free- FreeFree
- Workspace limited to 3 views
- 10 hours a month of call recording and notetaking
- AI field updates
- Solo$19/month
- Unlimited views with sheets and notes
- Call recorder and notetaker
- AI field updates
- Team$49/month
- Everything in Solo
- 800 AI credits per user per month
- Gong integration
- Enterprise$undefined/month
- Unlimited AI credits
- White-glove agent services included
- Enterprise security and administration
Which should you pick?
Choose Datorama if
- You need multi-channel data consolidation.
- You work on Web, Mobile, Api.
- You also want ai-powered insights.
Choose Scratchpad if
- You need spreadsheet pipeline views.
- You want to start without paying.
- You work on Web, Chrome extension.
- You also want call recorder and notetaker.
Questions people ask
- Is Datorama or Scratchpad better?
- Neither clearly leads. Datorama starts at $1500/month and Scratchpad at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Datorama or Scratchpad?
- Scratchpad has a free tier; the other does not. Paid plans start at $1500/month for Datorama and Free for Scratchpad.
- Does Datorama or Scratchpad run on more platforms?
- Datorama runs on Web, Mobile, Api. Scratchpad runs on Web, Chrome extension.
- Can I use Scratchpad for free?
- Yes. Scratchpad has a free tier, so you can try it without paying. Datorama starts at $1500/month.
- What is Datorama best used for?
- Datorama is most often used for marketing analytics, performance monitoring, campaign analysis, roi measurement. Of those, marketing analytics and performance monitoring are not what Scratchpad is typically brought in for.
- What can Datorama do that Scratchpad cannot?
- Datorama covers Multi-channel data consolidation, AI-powered insights, Custom dashboards, Automated reporting. Scratchpad covers Spreadsheet pipeline views, Call recorder and notetaker, AI field updates, Deal and account agent.
Answered from the vendors’ own pages
Scratchpad: Does Scratchpad work with HubSpot?
No. It is Salesforce-only.
Scratchpad: Is the free plan usable in production?
Yes for an individual: full workspace with three views, 10 hours of recording and 100 AI credits a month. Teams outgrow it on views and credits.
Scratchpad: Does it replace Salesforce licences?
No. Every user still needs their own Salesforce licence; Scratchpad is an interface on top.
Scratchpad: What are AI credits spent on?
Notetaking, summarisation, field update suggestions and agent queries. Enterprise removes the cap.
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