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Software · head to head

Cvent vs Ticketmaster

Cvent logo

Cvent

Software

Event technology for every event

From
$10000/month
Rated
-
Full reviewWebsite
Ticketmaster logo

Ticketmaster

Software

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cvent high cost prohibitive for small organizations and nonprofits; Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • They diverge on capability: Cvent covers Event registration, Ticketmaster covers Ticket sales.

Where they differ

Only the attributes on which Cvent and Ticketmaster actually diverge.

Attributes where Cvent and Ticketmaster differ
AttributeCventTicketmaster
Starting price$10000/monthOn request
Pricing modelUnknowntransaction
PlatformsWeb, MobileWeb, iOS, Android
Founded19991978

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cvent

  • Event registration
  • Venue sourcing
  • Attendee management
  • Mobile event app
  • Event marketing
  • Salesforce
  • Marketo
  • Microsoft Dynamics

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Cvent

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Ticketmaster

  • Event planning
  • Ticket sales
  • Attendee management
  • Virtual events
  • Event marketing

Both are used for event planning, ticket sales, attendee management, virtual events, event marketing, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cvent

  • High cost prohibitive for small organizations and nonprofits
  • Complex modular pricing makes budgeting difficult

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Pricing, plan by plan

Cvent

$10000/month

No published plan breakdown. See the Cvent review.

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Which should you pick?

Choose Cvent if

  • You need event registration.
  • You work on Web, Mobile.
  • You also want venue sourcing.
Cvent review

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Questions people ask

Is Cvent or Ticketmaster better?
Neither clearly leads. Cvent starts at $10000/month and Ticketmaster at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cvent or Ticketmaster?
Cvent starts at $10000/month and Ticketmaster at On request.
Does Cvent or Ticketmaster run on more platforms?
Cvent runs on Web, Mobile. Ticketmaster runs on Web, iOS, Android.
What is Cvent best used for?
Cvent is most often used for event planning, ticket sales, attendee management, virtual events.
What can Cvent do that Ticketmaster cannot?
Cvent covers Event registration, Venue sourcing, Attendee management, Mobile event app. Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Cvent: Does Cvent offer a free trial or demo?

Cvent does not list pricing on its website but offers customized demos and evaluations. No free trial is publicly available.

Source
Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Cvent: What modules are available?

Core modules include Registration, Attendee Hub, OnArrival, event app, badge printing, and real-time reporting. Additional modules can be added based on event needs.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Cvent: Does it support virtual and hybrid events?

Yes. Cvent Event Management supports in-person, virtual, and hybrid events with integrated registration, attendee engagement, and reporting across all formats.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Cvent: How much does it cost?

Cvent pricing starts at $10,000 per month and scales to $100,000+ for enterprise deployments, with costs based on selected modules and event volume. Exact pricing requires a sales consultation.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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