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Event Management · head to head

Ticketmaster vs Zoom Webinar

Ticketmaster logo

Ticketmaster

Event Management

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite
Zoom Webinar logo

Zoom Webinar

Webinar & Virtual Events

Professional video conferencing and webinar hosting

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoom Webinar has a free tier, so it costs nothing to try first.
  • Each has a real cost: Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms; Zoom Webinar free tier capped at 40 minutes per meeting with up to 100 participants
  • They diverge on capability: Ticketmaster covers Ticket sales, Zoom Webinar covers HD video conferencing.

Where they differ

Only the attributes on which Ticketmaster and Zoom Webinar actually diverge.

Attributes where Ticketmaster and Zoom Webinar differ
AttributeTicketmasterZoom Webinar
Starting priceOn requestFree
Pricing modeltransactionfreemium
Free tierNoYes
PlatformsWeb, iOS, AndroidDesktop, Mobile, Tablet
CategoryEvent ManagementWebinar & Virtual Events
Founded19782011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Only in Zoom Webinar

  • HD video conferencing
  • Screen sharing
  • Recording
  • Chat
  • Breakout rooms
  • Salesforce
  • Slack
  • Microsoft Teams

Both cover

  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Ticketmaster

  • Event planningnot Zoom Webinar
  • Ticket salesnot Zoom Webinar
  • Attendee managementnot Zoom Webinar
  • Virtual eventsnot Zoom Webinar
  • Event marketingnot Zoom Webinar

Zoom Webinar

  • Large-scale webinars up to 1,000 participants on Enterprise tiernot Ticketmaster
  • Professional organisations needing end-to-end encryption and customer-managed keysnot Ticketmaster
  • Hybrid work environments with integrated PBX phone servicenot Ticketmaster

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Zoom Webinar

  • Free tier capped at 40 minutes per meeting with up to 100 participants
  • Free tier lacks cloud storage and advanced AI Companion features
  • Higher tiers require commitments to larger participant counts (Business: 300, Enterprise: 1000)

Pricing, plan by plan

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Zoom Webinar

Free

No published plan breakdown. See the Zoom Webinar review.

Which should you pick?

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Choose Zoom Webinar if

  • You need hd video conferencing.
  • You want to start without paying.
  • You work on Desktop, Mobile, Tablet.
  • You also want screen sharing.
Zoom Webinar review

Questions people ask

Is Ticketmaster or Zoom Webinar better?
Neither clearly leads. Ticketmaster starts at On request and Zoom Webinar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ticketmaster or Zoom Webinar?
Zoom Webinar has a free tier; the other does not. Paid plans start at On request for Ticketmaster and Free for Zoom Webinar.
Does Ticketmaster or Zoom Webinar run on more platforms?
Ticketmaster runs on Web, iOS, Android. Zoom Webinar runs on Desktop, Mobile, Tablet.
Can I use Zoom Webinar for free?
Yes. Zoom Webinar has a free tier, so you can try it without paying. Ticketmaster starts at On request.
What is Ticketmaster best used for?
Ticketmaster is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what Zoom Webinar is typically brought in for.
What can Ticketmaster do that Zoom Webinar cannot?
Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Zoom Webinar covers HD video conferencing, Screen sharing, Recording, Chat. Both handle Web support, Android support.

Answered from the vendors’ own pages

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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Related pages

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