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Software · head to head

CVent Events vs Ticketmaster

CVent Events logo

CVent Events

Software

Enterprise event management by Cvent

From
$1500/month
Rated
-
Ticketmaster logo

Ticketmaster

Software

The global leader in live event ticketing

From
On request
Rated
-

The short version

  • Each has a real cost: CVent Events pricing is by quote only: the pricing page publishes no rate, no minimum and no per seat cost and routes buyers to sales; Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • They diverge on capability: CVent Events covers Event registration, Ticketmaster covers Ticket sales.

Where they differ

Only the attributes on which CVent Events and Ticketmaster actually diverge.

Attributes where CVent Events and Ticketmaster differ
AttributeCVent EventsTicketmaster
Starting price$1500/monthOn request
Pricing modelsubscriptiontransaction
Founded19991978

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CVent Events

  • Event registration
  • Mobile event app
  • Attendee hub
  • Event marketing
  • Advanced analytics
  • Salesforce
  • Marketo
  • Microsoft Dynamics

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

CVent Events

  • Managing event registration and attendee data for large eventsnot Ticketmaster
  • Running a virtual or hybrid event attendee hubnot Ticketmaster
  • Onsite check in and badge printingnot Ticketmaster

Ticketmaster

  • Event planningnot CVent Events
  • Ticket salesnot CVent Events
  • Attendee managementnot CVent Events
  • Virtual eventsnot CVent Events
  • Event marketingnot CVent Events

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CVent Events

  • Pricing is by quote only: the pricing page publishes no rate, no minimum and no per seat cost and routes buyers to sales
  • The Professional tier includes 15 user logins; unlimited logins require Enterprise
  • Professional licenses individual solutions such as Registration, Attendee Hub and OnArrival separately rather than bundling them
  • Bundled access to all solutions requires the Enterprise tier

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Pricing, plan by plan

CVent Events

$1500/month
  • Professional$1500/month
    • Event registration
    • Email marketing
    • Basic analytics
  • Enterprise$4000/month
    • Mobile app
    • Advanced analytics
    • Integrations
  • Ultimate$8000/month
    • Full suite
    • Dedicated support
    • Custom development

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Which should you pick?

Choose CVent Events if

  • You need event registration.
  • You work on Web, Ios, Android.
  • You also want mobile event app.

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.

Questions people ask

Is CVent Events or Ticketmaster better?
Neither clearly leads. CVent Events starts at $1500/month and Ticketmaster at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CVent Events or Ticketmaster?
CVent Events starts at $1500/month and Ticketmaster at On request.
Does CVent Events or Ticketmaster run on more platforms?
CVent Events runs on Web, Ios, Android. Ticketmaster runs on Web, iOS, Android.
What is CVent Events best used for?
CVent Events is most often used for managing event registration and attendee data for large events, running a virtual or hybrid event attendee hub, onsite check in and badge printing. Of those, managing event registration and attendee data for large events and running a virtual or hybrid event attendee hub are not what Ticketmaster is typically brought in for.
What can CVent Events do that Ticketmaster cannot?
CVent Events covers Event registration, Mobile event app, Attendee hub, Event marketing. Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source

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