Softwr

Webinar & Virtual Events · head to head

Kaltura vs Ticketmaster

Kaltura logo

Kaltura

Webinar & Virtual Events

Video platform for learning, media, and engagement

From
On request
Rated
-
Full reviewWebsite
Ticketmaster logo

Ticketmaster

Event Management

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kaltura the pricing page lists ten separate products and publishes no rate, no minimum and no named cost driver for them, routing visitors to a quote request; Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • They diverge on capability: Kaltura covers Video creation, Ticketmaster covers Ticket sales.

Where they differ

Only the attributes on which Kaltura and Ticketmaster actually diverge.

Attributes where Kaltura and Ticketmaster differ
AttributeKalturaTicketmaster
Pricing modelsubscriptiontransaction
PlatformsWindows, Mac, IOS, Android, WebWeb, iOS, Android
CategoryWebinar & Virtual EventsEvent Management
Founded20061978

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kaltura

  • Video creation
  • Live streaming
  • Analytics
  • Interactive content
  • Mobile apps
  • Canvas
  • Blackboard
  • Moodle

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Both cover

  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Kaltura

  • Enterprise video portals and internal town hallsnot Ticketmaster
  • Virtual classrooms and lecture capture for universitiesnot Ticketmaster

Ticketmaster

  • Event planningnot Kaltura
  • Ticket salesnot Kaltura
  • Attendee managementnot Kaltura
  • Virtual eventsnot Kaltura
  • Event marketingnot Kaltura

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kaltura

  • The pricing page lists ten separate products and publishes no rate, no minimum and no named cost driver for them, routing visitors to a quote request
  • Capabilities are split across separate products such as Webinars, Virtual Events, Town Halls, Video Portal and Virtual Classroom, each licensed on its own

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Pricing, plan by plan

Kaltura

On request
  • Starter$400/month
    • Video library
    • Basic features
  • Professional$1000/month
    • Live streaming
    • Analytics
  • Enterprise$2500/month
    • Custom solutions
    • Support

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Which should you pick?

Choose Kaltura if

  • You need video creation.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want live streaming.
Kaltura review

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Questions people ask

Is Kaltura or Ticketmaster better?
Neither clearly leads. Kaltura starts at On request and Ticketmaster at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kaltura or Ticketmaster?
Kaltura starts at On request and Ticketmaster at On request.
Does Kaltura or Ticketmaster run on more platforms?
Kaltura runs on Windows, Mac, IOS, Android, Web. Ticketmaster runs on Web, iOS, Android.
What is Kaltura best used for?
Kaltura is most often used for enterprise video portals and internal town halls, virtual classrooms and lecture capture for universities. Of those, enterprise video portals and internal town halls and virtual classrooms and lecture capture for universities are not what Ticketmaster is typically brought in for.
What can Kaltura do that Ticketmaster cannot?
Kaltura covers Video creation, Live streaming, Analytics, Interactive content. Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Both handle Android support, Web support.

Answered from the vendors’ own pages

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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Related pages

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