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Event Management · head to head

Ticketmaster vs Zoom Webinars

Ticketmaster logo

Ticketmaster

Event Management

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite
Zoom Webinars logo

Zoom Webinars

Webinar & Virtual Events

Dedicated webinar platform by Zoom for large-scale events

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms; Zoom Webinars webinars tier limited to standard platform features; advanced features like pre-recorded content and multi-session events require Webinars Plus or Events tier
  • They diverge on capability: Ticketmaster covers Ticket sales, Zoom Webinars covers Attendee registration.

Where they differ

Only the attributes on which Ticketmaster and Zoom Webinars actually diverge.

Attributes where Ticketmaster and Zoom Webinars differ
AttributeTicketmasterZoom Webinars
Pricing modeltransactionsubscription
PlatformsWeb, iOS, AndroidCloud-based SaaS
CategoryEvent ManagementWebinar & Virtual Events
Founded19782011

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Only in Zoom Webinars

  • Attendee registration
  • HD video
  • Screen sharing
  • Polls and surveys
  • Q&A
  • Breakout rooms
  • Recording
  • Analytics

Both cover

  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Ticketmaster

  • Event planningnot Zoom Webinars
  • Ticket salesnot Zoom Webinars
  • Attendee managementnot Zoom Webinars
  • Virtual eventsnot Zoom Webinars
  • Event marketingnot Zoom Webinars

Zoom Webinars

  • Large-scale broadcasts with 10,000+ attendeesnot Ticketmaster
  • Multi-session virtual events and hybrid conferencesnot Ticketmaster

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Zoom Webinars

  • Webinars tier limited to standard platform features; advanced features like pre-recorded content and multi-session events require Webinars Plus or Events tier
  • All tiers support up to 100,000 attendees but 30-hour event limit applies across all packages

Pricing, plan by plan

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Zoom Webinars

On request

No published plan breakdown. See the Zoom Webinars review.

Which should you pick?

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Choose Zoom Webinars if

  • You need attendee registration.
  • You work on Cloud-based SaaS.
  • You also want hd video.
Zoom Webinars review

Questions people ask

Is Ticketmaster or Zoom Webinars better?
Neither clearly leads. Ticketmaster starts at On request and Zoom Webinars at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ticketmaster or Zoom Webinars?
Ticketmaster starts at On request and Zoom Webinars at On request.
Does Ticketmaster or Zoom Webinars run on more platforms?
Ticketmaster runs on Web, iOS, Android. Zoom Webinars runs on Cloud-based SaaS.
What is Ticketmaster best used for?
Ticketmaster is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what Zoom Webinars is typically brought in for.
What can Ticketmaster do that Zoom Webinars cannot?
Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Zoom Webinars covers Attendee registration, HD video, Screen sharing, Polls and surveys. Both handle Web support, Android support.

Answered from the vendors’ own pages

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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Related pages

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