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Webinar & Virtual Events · head to head

Cisco Webex vs Ticketmaster

Cisco Webex logo

Cisco Webex

Webinar & Virtual Events

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
Ticketmaster logo

Ticketmaster

Event Management

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • They diverge on capability: Cisco Webex covers HD video, Ticketmaster covers Ticket sales.

Where they differ

Only the attributes on which Cisco Webex and Ticketmaster actually diverge.

Attributes where Cisco Webex and Ticketmaster differ
AttributeCisco WebexTicketmaster
Starting priceFreeOn request
Pricing modelfreemiumtransaction
Free tierYesNo
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, iOS, Android
CategoryWebinar & Virtual EventsEvent Management
Founded19841978

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Screen sharing
  • Recording
  • Transcription
  • Virtual backgrounds
  • Slack
  • Microsoft Teams
  • Google Calendar

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot Ticketmaster
  • Team Collaborationnot Ticketmaster
  • Project Managementnot Ticketmaster

Ticketmaster

  • Event planningnot Cisco Webex
  • Ticket salesnot Cisco Webex
  • Attendee managementnot Cisco Webex
  • Virtual eventsnot Cisco Webex
  • Event marketingnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want screen sharing.
Cisco Webex review

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Questions people ask

Is Cisco Webex or Ticketmaster better?
Neither clearly leads. Cisco Webex starts at Free and Ticketmaster at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or Ticketmaster?
Cisco Webex has a free tier; the other does not. Paid plans start at Free for Cisco Webex and On request for Ticketmaster.
Does Cisco Webex or Ticketmaster run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. Ticketmaster runs on Web, iOS, Android.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. Ticketmaster starts at On request.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what Ticketmaster is typically brought in for.
What can Cisco Webex do that Ticketmaster cannot?
Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Both handle Web support.

Answered from the vendors’ own pages

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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Related pages

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