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Webinar & Virtual Events · head to head

Microsoft Teams Live Events vs Ticketmaster

Microsoft Teams Live Events logo

Microsoft Teams Live Events

Webinar & Virtual Events

Enterprise live event and webinar platform by Microsoft

From
Free
Rated
-
Full reviewWebsite
Ticketmaster logo

Ticketmaster

Event Management

The global leader in live event ticketing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Microsoft Teams Live Events has a free tier, so it costs nothing to try first.
  • Each has a real cost: Microsoft Teams Live Events teams live events retired on June 30, 2026, and only events scheduled before that date remain supported through February 28, 2027; Ticketmaster high fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • They diverge on capability: Microsoft Teams Live Events covers Live Q&A, Ticketmaster covers Ticket sales.

Where they differ

Only the attributes on which Microsoft Teams Live Events and Ticketmaster actually diverge.

Attributes where Microsoft Teams Live Events and Ticketmaster differ
AttributeMicrosoft Teams Live EventsTicketmaster
Starting priceFreeOn request
Pricing modelsubscriptiontransaction
Free tierYesNo
PlatformsWindows, Mac, IOS, Android, WebWeb, iOS, Android
CategoryWebinar & Virtual EventsEvent Management
Founded19751978

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Microsoft Teams Live Events

  • Live Q&A
  • Attendee engagement
  • RTMP support
  • Recording
  • Microsoft 365 integration
  • Microsoft 365
  • Azure
  • SharePoint

Only in Ticketmaster

  • Ticket sales
  • Mobile ticketing
  • Verified tickets
  • Resale marketplace
  • Venue management
  • Spotify
  • Apple Music
  • Facebook

Both cover

  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Microsoft Teams Live Events

  • One to many broadcast of company town halls to large internal audiencesnot Ticketmaster
  • Streaming an externally produced RTMP feed from a hardware encoder to Teams viewersnot Ticketmaster

Ticketmaster

  • Event planningnot Microsoft Teams Live Events
  • Ticket salesnot Microsoft Teams Live Events
  • Attendee managementnot Microsoft Teams Live Events
  • Virtual eventsnot Microsoft Teams Live Events
  • Event marketingnot Microsoft Teams Live Events

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Microsoft Teams Live Events

  • Teams live events retired on June 30, 2026, and only events scheduled before that date remain supported through February 28, 2027
  • Microsoft directs users to the separate unified Teams events experience instead
  • Organizers must use the Teams web client to schedule a live event; scheduling is not available in the desktop client
  • Users cannot schedule meetings or live events when offline or running with limited bandwidth
  • Keeping internal broadcast traffic off the corporate network requires an eCDN, either Microsoft's own or a certified partner such as Hive, Kollective or Ramp

Ticketmaster

  • High fees of 10-30% per ticket with some events reaching 40%, higher than competing platforms
  • Delayed real-time data on seat availability and resale pricing
  • Strict API rate limits and limited customization for partner integrations
  • Found guilty of operating an illegal monopoly in live concert ticketing by federal jury in April 2026
  • Anticompetitive practices that limit competition for event organizers

Pricing, plan by plan

Microsoft Teams Live Events

Free
  • Microsoft Teams FreeFree
    • Up to 300 participants
    • Live events
  • Microsoft 365 Business Basic$6/month
    • Enhanced live events
    • 10000 attendees
  • Microsoft 365 Business Standard$12.5/month
    • Advanced features
    • Unlimited events

Ticketmaster

On request
  • StandardFree
    • Global distribution
    • Mobile ticketing
    • Fan verification

Which should you pick?

Choose Microsoft Teams Live Events if

  • You need live q&a.
  • You want to start without paying.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want attendee engagement.
Microsoft Teams Live Events review

Choose Ticketmaster if

  • You need ticket sales.
  • You work on Web, iOS, Android.
  • You also want mobile ticketing.
Ticketmaster review

Questions people ask

Is Microsoft Teams Live Events or Ticketmaster better?
Neither clearly leads. Microsoft Teams Live Events starts at Free and Ticketmaster at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Microsoft Teams Live Events or Ticketmaster?
Microsoft Teams Live Events has a free tier; the other does not. Paid plans start at Free for Microsoft Teams Live Events and On request for Ticketmaster.
Does Microsoft Teams Live Events or Ticketmaster run on more platforms?
Microsoft Teams Live Events runs on Windows, Mac, IOS, Android, Web. Ticketmaster runs on Web, iOS, Android.
Can I use Microsoft Teams Live Events for free?
Yes. Microsoft Teams Live Events has a free tier, so you can try it without paying. Ticketmaster starts at On request.
What is Microsoft Teams Live Events best used for?
Microsoft Teams Live Events is most often used for one to many broadcast of company town halls to large internal audiences, streaming an externally produced rtmp feed from a hardware encoder to teams viewers. Of those, one to many broadcast of company town halls to large internal audiences and streaming an externally produced rtmp feed from a hardware encoder to teams viewers are not what Ticketmaster is typically brought in for.
What can Microsoft Teams Live Events do that Ticketmaster cannot?
Microsoft Teams Live Events covers Live Q&A, Attendee engagement, RTMP support, Recording. Ticketmaster covers Ticket sales, Mobile ticketing, Verified tickets, Resale marketplace. Both handle Android support, Web support.

Answered from the vendors’ own pages

Ticketmaster: How much does Ticketmaster charge in fees?

Ticketmaster typically charges a service fee of 10-30% of the ticket price (sometimes reaching 40% for high-demand events), plus facility fees and order processing fees. Combined fees often result in buyers paying approximately 27% on top of face value.

Source
Ticketmaster: Who sets ticket prices on Ticketmaster?

Event organizers set the base face value of tickets based on production costs, venue size, and event interest. However, service fees and facility fees are generally negotiated and shared between various parties including Ticketmaster and venues.

Source
Ticketmaster: Does Ticketmaster have an API?

Yes, Ticketmaster provides a Partner API and 3rd Party Integration API for developers. However, the API has strict rate limits, poor resale control, and delays in real-time seat-level and resale data updates.

Source
Ticketmaster: What is Ticketmaster's current legal status?

In April 2026, a federal jury found that Live Nation and subsidiary Ticketmaster operated an illegal monopoly in live concert and ticketing markets. In March 2026, they settled with the DOJ agreeing to cap service fees at 15% at certain venues and divest control of 13 amphitheaters.

Source
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Related pages

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More on Ticketmaster

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