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File Storage · head to head

Sync.com vs TrueNAS

Sync.com logo

Sync.com

File Storage

Cloud storage, backup and sharing with end-to-end encryption

From
$8/month
Rated
-
Full reviewWebsite
TrueNAS logo

TrueNAS

File Storage

Open-source ZFS storage operating system for network-attached storage

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only TrueNAS has a free tier, so it costs nothing to try first.
  • Each has a real cost: Sync.com all Teams plans require a minimum of 3 users; TrueNAS requires self-hosting on x86 hardware, no managed cloud offering; organisations must provision, configure, and maintain their own infrastructure
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Sync.com and TrueNAS actually diverge.

Attributes where Sync.com and TrueNAS differ
AttributeSync.comTrueNAS
Starting price$8/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes
PlatformsWebSelf-hosted, Linux, Web, API

Identical on both: user rating (Not yet rated), category (File Storage).

What people use each for

The jobs each tool is most often brought in to do.

Sync.com

  • Sharing patient records between healthcare providers with HIPAA compliancenot TrueNAS
  • Managing confidential legal documents with encrypted folders and version historynot TrueNAS
  • Providing secure client portals for financial advisors sharing sensitive datanot TrueNAS
  • Maintaining GDPR-compliant file storage for European customer datanot TrueNAS
  • Enabling remote work access to sensitive files without third-party trackingnot TrueNAS

TrueNAS

  • On-premises backup and archival storage for enterprisesnot Sync.com
  • Home lab and small business network-attached storagenot Sync.com
  • Media server storage for video, photo, and document librariesnot Sync.com
  • Disaster recovery and business continuity replicationnot Sync.com
  • S3-compatible object storage for cloud-native applicationsnot Sync.com
  • High-availability storage clusters for datacentresnot Sync.com

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sync.com

  • All Teams plans require a minimum of 3 users
  • The advertised low monthly rate (e.g. $4/month for Teams 1TB) is a promotional annual rate described as 50% off; the standard monthly price is $8/month without the promotion
  • Enterprise pricing for 100+ users is custom and requires contacting a dedicated account manager

TrueNAS

  • Requires self-hosting on x86 hardware, no managed cloud offering; organisations must provision, configure, and maintain their own infrastructure
  • ZFS filesystem entails high memory requirements (1 GB RAM per 1 TB of storage recommended), increasing costs for large deployments
  • Limited ARM/embedded support; Community Edition is primarily x86-64, reducing deployment options for edge installations
  • Clustering and replication setup requires operational expertise; misconfiguration can lead to data loss
  • Enterprise support and SLA guarantees require paid subscriptions; Community Edition relies on peer-based forums

Pricing, plan by plan

Sync.com

$8/month
  • Teams 1TB$8/month
    • 1 TB secure storage
    • Advanced sharing
    • Administrator account
  • Teams 2TB$12/month
    • 2 TB secure storage
    • Custom branding
    • Role-based access control
  • Teams 10TB$18/month
    • 10 TB secure storage
    • VIP support
    • 365-day history
  • Sync Enterprise$undefined/mo
    • Custom storage limits
    • Custom branding
    • Role-based access control

TrueNAS

Free

No published plan breakdown. See the TrueNAS review.

Which should you pick?

Choose Sync.com if

Nothing in the data separates Sync.com from TrueNAS on the points above - pick on price and on how each one feels to use.

Sync.com review

Choose TrueNAS if

  • You want to start without paying.
  • You work on Self-hosted, Linux, Web, API.
TrueNAS review

Questions people ask

Is Sync.com or TrueNAS better?
Neither clearly leads. Sync.com starts at $8/month and TrueNAS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sync.com or TrueNAS?
TrueNAS has a free tier; the other does not. Paid plans start at $8/month for Sync.com and Free for TrueNAS.
Does Sync.com or TrueNAS run on more platforms?
Sync.com runs on Web. TrueNAS runs on Self-hosted, Linux, Web, API.
Can I use TrueNAS for free?
Yes. TrueNAS has a free tier, so you can try it without paying. Sync.com starts at $8/month.
What is Sync.com best used for?
Sync.com is most often used for sharing patient records between healthcare providers with hipaa compliance, managing confidential legal documents with encrypted folders and version history, providing secure client portals for financial advisors sharing sensitive data, maintaining gdpr-compliant file storage for european customer data. Of those, sharing patient records between healthcare providers with hipaa compliance and managing confidential legal documents with encrypted folders and version history are not what TrueNAS is typically brought in for.

Answered from the vendors’ own pages

Sync.com: What are the Sync.com team plan price differences?

Sync.com offers three main team tiers: Teams 1TB at $8/month per user (annual), Teams 2TB at $12/month per user (annual), and Teams 10TB at $18/month per user (annual). All require a minimum of 3 users. Higher tiers include enhanced features like custom branding, admin delegation, and longer file history.

Source
TrueNAS: What is the cost of TrueNAS Community Edition?

TrueNAS Community Edition is free and open-source. There are no licensing fees, but organisations must purchase and maintain their own x86 hardware. Enterprise Edition requires paid support contracts for production environments.

Source
Sync.com: Does Sync.com offer a free trial?

Yes, Sync.com offers a 30-day free trial with no credit card required. All plans also include a full 30-day money-back guarantee.

Source
TrueNAS: Can I replicate TrueNAS data between sites?

Yes. TrueNAS supports snapshot-based replication over network links, enabling disaster recovery and business continuity. Replication can occur between Community Edition systems or between Enterprise Appliances.

Source
Sync.com: What file history retention does Sync.com provide?

Sync.com Teams 1TB includes 180-day file history. Teams 2TB and Teams 10TB offer 365-day history. This history duration applies across all shared files and team folders.

Source
TrueNAS: What storage protocols does TrueNAS support?

TrueNAS simultaneously supports NFS (network file system), SMB (Windows file sharing), iSCSI (block storage), and S3-compatible object storage, all from the same storage pool.

Source
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