Software · head to head
Sync.com vs TrueNAS

Sync.com
Software
Cloud storage, backup and sharing with end-to-end encryption
- From
- On request
- Rated
- -

TrueNAS
Software
Open-source ZFS storage operating system for network-attached storage
- From
- Free
- Rated
- -
The short version
- Only TrueNAS has a free tier, so it costs nothing to try first.
- Each has a real cost: Sync.com all Teams plans require a minimum of 3 users; TrueNAS requires self-hosting on x86 hardware, no managed cloud offering; organisations must provision, configure, and maintain their own infrastructure
Where they differ
Only the attributes on which Sync.com and TrueNAS actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What people use each for
The jobs each tool is most often brought in to do.
Sync.com
No use cases recorded yet. See the Sync.com review.
TrueNAS
- On-premises backup and archival storage for enterprisesnot Sync.com
- Home lab and small business network-attached storagenot Sync.com
- Media server storage for video, photo, and document librariesnot Sync.com
- Disaster recovery and business continuity replicationnot Sync.com
- S3-compatible object storage for cloud-native applicationsnot Sync.com
- High-availability storage clusters for datacentresnot Sync.com
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Sync.com
- All Teams plans require a minimum of 3 users
- The advertised low monthly rate (e.g. $4/month for Teams 1TB) is a promotional annual rate described as 50% off; the standard monthly price is $8/month without the promotion
- Enterprise pricing for 100+ users is custom and requires contacting a dedicated account manager
TrueNAS
- Requires self-hosting on x86 hardware, no managed cloud offering; organisations must provision, configure, and maintain their own infrastructure
- ZFS filesystem entails high memory requirements (1 GB RAM per 1 TB of storage recommended), increasing costs for large deployments
- Limited ARM/embedded support; Community Edition is primarily x86-64, reducing deployment options for edge installations
- Clustering and replication setup requires operational expertise; misconfiguration can lead to data loss
- Enterprise support and SLA guarantees require paid subscriptions; Community Edition relies on peer-based forums
Pricing, plan by plan
Sync.com
On requestNo published plan breakdown. See the Sync.com review.
TrueNAS
FreeNo published plan breakdown. See the TrueNAS review.
Which should you pick?
Choose Sync.com if
Nothing in the data separates Sync.com from TrueNAS on the points above - pick on price and on how each one feels to use.
Choose TrueNAS if
- You want to start without paying.
- You work on Self-hosted, Linux, Web, API.
Questions people ask
- Is Sync.com or TrueNAS better?
- Neither clearly leads. Sync.com starts at On request and TrueNAS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Sync.com or TrueNAS?
- TrueNAS has a free tier; the other does not. Paid plans start at On request for Sync.com and Free for TrueNAS.
- Does Sync.com or TrueNAS run on more platforms?
- Sync.com runs on Web. TrueNAS runs on Self-hosted, Linux, Web, API.
- Can I use TrueNAS for free?
- Yes. TrueNAS has a free tier, so you can try it without paying. Sync.com starts at On request.
Answered from the vendors’ own pages
TrueNAS: What is the cost of TrueNAS Community Edition?
TrueNAS Community Edition is free and open-source. There are no licensing fees, but organisations must purchase and maintain their own x86 hardware. Enterprise Edition requires paid support contracts for production environments.
SourceTrueNAS: Can I replicate TrueNAS data between sites?
Yes. TrueNAS supports snapshot-based replication over network links, enabling disaster recovery and business continuity. Replication can occur between Community Edition systems or between Enterprise Appliances.
SourceTrueNAS: What storage protocols does TrueNAS support?
TrueNAS simultaneously supports NFS (network file system), SMB (Windows file sharing), iSCSI (block storage), and S3-compatible object storage, all from the same storage pool.
Source