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File Storage · head to head

Duplicati vs Sync.com

Duplicati logo

Duplicati

File Storage

Free open-source backup with encryption

From
Free
Rated
-
Full reviewWebsite
Sync.com logo

Sync.com

File Storage

Cloud storage, backup and sharing with end-to-end encryption

From
$8/month
Rated
-
Full reviewWebsite

The short version

  • Only Duplicati has a free tier, so it costs nothing to try first.
  • Each has a real cost: Duplicati no managed service or commercial support; Sync.com all Teams plans require a minimum of 3 users
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Duplicati and Sync.com actually diverge.

Attributes where Duplicati and Sync.com differ
AttributeDuplicatiSync.com
Starting priceFree$8/month
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWindows, macOS, LinuxWeb
Founded2008Unknown

Identical on both: user rating (Not yet rated), category (File Storage).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Duplicati

  • AES-256 encryption
  • Incremental backup
  • Deduplication
  • Multiple cloud backends
  • Compression
  • Web interface
  • AWS S3
  • Azure

Only in Sync.com

Nothing recorded that Duplicati does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Duplicati

  • Data protectionnot Sync.com
  • Disaster recoverynot Sync.com
  • Business continuitynot Sync.com
  • Ransomware protectionnot Sync.com
  • Compliancenot Sync.com

Sync.com

  • Sharing patient records between healthcare providers with HIPAA compliancenot Duplicati
  • Managing confidential legal documents with encrypted folders and version historynot Duplicati
  • Providing secure client portals for financial advisors sharing sensitive datanot Duplicati
  • Maintaining GDPR-compliant file storage for European customer datanot Duplicati
  • Enabling remote work access to sensitive files without third-party trackingnot Duplicati

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Duplicati

  • No managed service or commercial support
  • Relies on community support
  • No enterprise features

Sync.com

  • All Teams plans require a minimum of 3 users
  • The advertised low monthly rate (e.g. $4/month for Teams 1TB) is a promotional annual rate described as 50% off; the standard monthly price is $8/month without the promotion
  • Enterprise pricing for 100+ users is custom and requires contacting a dedicated account manager

Pricing, plan by plan

Duplicati

Free

No published plan breakdown. See the Duplicati review.

Sync.com

$8/month
  • Teams 1TB$8/month
    • 1 TB secure storage
    • Advanced sharing
    • Administrator account
  • Teams 2TB$12/month
    • 2 TB secure storage
    • Custom branding
    • Role-based access control
  • Teams 10TB$18/month
    • 10 TB secure storage
    • VIP support
    • 365-day history
  • Sync Enterprise$undefined/mo
    • Custom storage limits
    • Custom branding
    • Role-based access control

Which should you pick?

Choose Duplicati if

  • You need aes-256 encryption.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want incremental backup.
Duplicati review

Choose Sync.com if

Nothing in the data separates Sync.com from Duplicati on the points above - pick on price and on how each one feels to use.

Sync.com review

Questions people ask

Is Duplicati or Sync.com better?
Neither clearly leads. Duplicati starts at Free and Sync.com at $8/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Duplicati or Sync.com?
Duplicati has a free tier; the other does not. Paid plans start at Free for Duplicati and $8/month for Sync.com.
Does Duplicati or Sync.com run on more platforms?
Duplicati runs on Windows, macOS, Linux. Sync.com runs on Web.
Can I use Duplicati for free?
Yes. Duplicati has a free tier, so you can try it without paying. Sync.com starts at $8/month.
What is Duplicati best used for?
Duplicati is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Sync.com is typically brought in for.
What can Duplicati do that Sync.com cannot?
Duplicati covers AES-256 encryption, Incremental backup, Deduplication, Multiple cloud backends.

Answered from the vendors’ own pages

Duplicati: Is Duplicati free?

Yes. Duplicati is completely free and open-source under the LGPL license. There are no premium tiers, trials, or limitations.

Source
Sync.com: What are the Sync.com team plan price differences?

Sync.com offers three main team tiers: Teams 1TB at $8/month per user (annual), Teams 2TB at $12/month per user (annual), and Teams 10TB at $18/month per user (annual). All require a minimum of 3 users. Higher tiers include enhanced features like custom branding, admin delegation, and longer file history.

Source
Duplicati: What does Duplicati support?

Duplicati supports zero-trust, fully encrypted backups to local storage, network drives, and cloud services. It includes deduplication and incremental backups.

Source
Sync.com: Does Sync.com offer a free trial?

Yes, Sync.com offers a 30-day free trial with no credit card required. All plans also include a full 30-day money-back guarantee.

Source
Duplicati: What are the platforms?

Duplicati runs on Windows, macOS, and Linux. It can back up data to local storage, network drives, or cloud providers.

Source
Sync.com: What file history retention does Sync.com provide?

Sync.com Teams 1TB includes 180-day file history. Teams 2TB and Teams 10TB offer 365-day history. This history duration applies across all shared files and team folders.

Source
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