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Software · head to head

Countly vs Mouseflow

Countly logo

Countly

Software

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite
Mouseflow logo

Mouseflow

Software

Session replay and heatmaps

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit; Mouseflow the free plan is 500 sessions a month, one website and one month of data retention
  • They diverge on capability: Countly covers Event tracking, Mouseflow covers Session Replay.

Where they differ

Only the attributes on which Countly and Mouseflow actually diverge.

Attributes where Countly and Mouseflow differ
AttributeCountlyMouseflow
PlatformsWeb, Mobile, ApiWeb
Founded20122009

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Mobile support

Only in Mouseflow

  • Session Replay
  • 6 Types of Heatmaps
  • Funnels
  • Form Analytics
  • User Feedback
  • Google Analytics
  • Segment
  • HubSpot

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Countly

  • Product analytics for mobile and web applicationsnot Mouseflow
  • Self hosting analytics where data cannot leave the organisationnot Mouseflow

Mouseflow

  • Session replay to watch how visitors use a pagenot Countly
  • Click, scroll and geographic heatmapsnot Countly
  • Conversion funnel and form analyticsnot Countly
  • Friction detection on problem pagesnot Countly
  • On-site feedback surveysnot Countly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Mouseflow

  • The free plan is 500 sessions a month, one website and one month of data retention
  • Data retention is tiered, from 1 month on free to 12 months on Premium at $319 a month
  • Essential at $25 a month covers a single website project
  • SSO, custom privacy settings and priority support are on the higher tiers only
  • The 14 day money-back guarantee applies to annual subscriptions and excludes Enterprise

Pricing, plan by plan

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Mouseflow

Free

No published plan breakdown. See the Mouseflow review.

Which should you pick?

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Choose Mouseflow if

  • You need session replay.
  • You want to start without paying.
  • You also want 6 types of heatmaps.
Mouseflow review

Questions people ask

Is Countly or Mouseflow better?
Neither clearly leads. Countly starts at Free and Mouseflow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Countly or Mouseflow?
Countly starts at Free and Mouseflow at Free.
Does Countly or Mouseflow run on more platforms?
Countly runs on Web, Mobile, Api. Mouseflow runs on Web.
Can I use Countly for free?
Both have a free tier, so you can try either at no cost before committing.
What is Countly best used for?
Countly is most often used for product analytics for mobile and web applications, self hosting analytics where data cannot leave the organisation. Of those, product analytics for mobile and web applications and self hosting analytics where data cannot leave the organisation are not what Mouseflow is typically brought in for.
What can Countly do that Mouseflow cannot?
Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Mouseflow covers Session Replay, 6 Types of Heatmaps, Funnels, Form Analytics. Both handle Web support.
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Related pages

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