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Contentsquare vs Countly

Contentsquare logo

Contentsquare

Software

Digital experience analytics platform

From
On request
Rated
-
Full reviewWebsite
Countly logo

Countly

Software

Product analytics for mobile and web

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Contentsquare no pricing is published, and the pricing page states no figures, tiers or cost metric at all; Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • They diverge on capability: Contentsquare covers Zone-based Heatmaps, Countly covers Event tracking.

Where they differ

Only the attributes on which Contentsquare and Countly actually diverge.

Attributes where Contentsquare and Countly differ
AttributeContentsquareCountly
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, MobileWeb, Mobile, Api

Identical on both: user rating (Not yet rated), category (Unknown), founded (2012).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Contentsquare

  • Zone-based Heatmaps
  • Session Replay
  • Journey Analysis
  • AI Insights
  • Impact Quantification
  • Adobe Analytics
  • Google Analytics
  • Salesforce

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Api support

Both cover

  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Contentsquare

  • Analysing user behaviour on websites and apps through session replay and heatmapsnot Countly
  • Finding friction in conversion funnels from behavioural datanot Countly

Countly

  • Product analytics for mobile and web applicationsnot Contentsquare
  • Self hosting analytics where data cannot leave the organisationnot Contentsquare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Contentsquare

  • No pricing is published, and the pricing page states no figures, tiers or cost metric at all
  • Nothing on the page says whether cost is driven by sessions, pageviews or users, so scale cannot be assessed before contacting sales

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Pricing, plan by plan

Contentsquare

On request
  • CustomFree
    • Full Platform
    • AI Insights
    • Enterprise Support

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Which should you pick?

Choose Contentsquare if

  • You need zone-based heatmaps.
  • You work on Web, Mobile.
  • You also want session replay.
Contentsquare review

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.
Countly review

Questions people ask

Is Contentsquare or Countly better?
Neither clearly leads. Contentsquare starts at On request and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Contentsquare or Countly?
Countly has a free tier; the other does not. Paid plans start at On request for Contentsquare and Free for Countly.
Does Contentsquare or Countly run on more platforms?
Contentsquare runs on Web, Mobile. Countly runs on Web, Mobile, Api.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. Contentsquare starts at On request.
What is Contentsquare best used for?
Contentsquare is most often used for analysing user behaviour on websites and apps through session replay and heatmaps, finding friction in conversion funnels from behavioural data. Of those, analysing user behaviour on websites and apps through session replay and heatmaps and finding friction in conversion funnels from behavioural data are not what Countly is typically brought in for.
What can Contentsquare do that Countly cannot?
Contentsquare covers Zone-based Heatmaps, Session Replay, Journey Analysis, AI Insights. Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Both handle Web support, Mobile support.
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Related pages

More on Contentsquare

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