Customer Support · head to head
Customerly vs Reveal

Customerly
Customer Support
Customer service suite with live chat and automation
- From
- Free
- Rated
- -
The short version
- They diverge on capability: Customerly covers Live chat, Reveal covers Account mapping.
Where they differ
Only the attributes on which Customerly and Reveal actually diverge.
| Attribute | Customerly | Reveal |
|---|---|---|
| Platforms | Web, Ios, Android | Web |
| Category | Customer Support | Affiliate Marketing |
| Founded | 2015 | 2019 |
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Customerly
- Live chat
- Email marketing
- Customer surveys
- Help center
- Automation
- Video chat
- WordPress
- Shopify
Only in Reveal
- Account mapping
- Partner matching
- Secure data sharing
- Opportunity identification
- Pipeline analytics
- Salesforce
- HubSpot
- Microsoft Teams
Both cover
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Customerly
- Customer supportnot Reveal
- Lead generationnot Reveal
- Email marketingnot Reveal
- Customer feedbacknot Reveal
Reveal
- affiliate marketing managementnot Customerly
- Workflow automationnot Customerly
- Reportingnot Customerly
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Customerly
- Usage-based pricing of 0.50 EUR per conversation can become expensive at scale
- Limited to 11-50 employees according to company size metrics
Reveal
Nothing recorded yet. See the Reveal review.
Pricing, plan by plan
Customerly
Free- FreeFree
- 2 teammates
- Live chat
- Basic surveys
- Essential$9/month
- Unlimited chat
- Help center
- Automation
- Startup$29/month
- Video chat
- Funnels
- Priority support
- Pro$79/month
- White label
- Advanced analytics
- API access
Reveal
Free- FreeFree
- Unlimited connections
- Account mapping
- Basic features
Which should you pick?
Choose Customerly if
- You need live chat.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want email marketing.
Choose Reveal if
- You need account mapping.
- You want to start without paying.
- You also want partner matching.
Questions people ask
- Is Customerly or Reveal better?
- Neither clearly leads. Customerly starts at Free and Reveal at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Customerly or Reveal?
- Customerly starts at Free and Reveal at Free.
- Does Customerly or Reveal run on more platforms?
- Customerly runs on Web, Ios, Android. Reveal runs on Web.
- Can I use Customerly for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Customerly best used for?
- Customerly is most often used for customer support, lead generation, email marketing, customer feedback. Of those, customer support and lead generation are not what Reveal is typically brought in for.
- What can Customerly do that Reveal cannot?
- Customerly covers Live chat, Email marketing, Customer surveys, Help center. Reveal covers Account mapping, Partner matching, Secure data sharing, Opportunity identification. Both handle Slack, Web support.
Answered from the vendors’ own pages
Customerly: Where is Customerly's data stored?
All data is stored exclusively in the EU, providing GDPR compliance and data residency in European servers.
SourceCustomerly: What messaging channels does Customerly support?
Customerly integrates live chat, email, WhatsApp, Facebook Messenger, Instagram DMs, and mobile apps into a single unified inbox for managing customer conversations.
SourceCustomerly: How much of customer support can Customerly automate?
Customerly's AI assistant (Aura) handles up to 60 percent of customer conversations automatically, with the platform designed to handle 71 percent of support volume through automation.
SourceRelated pages
Other head to heads
- Customerly vs Kustomer
- Customerly vs Front
- Customerly vs Groove
- Customerly vs Freshdesk
- Customerly vs Freshworks Customer Service Suite
- Customerly vs Jira Service Management
- Customerly vs Salesforce Service Cloud
- Customerly vs Zendesk
- Customerly vs 8x8 Contact Center
- Customerly vs Amazon Connect
- Customerly vs BMC Helix
- Customerly vs Chatwoot
- Customerly vs DelightChat
- Customerly vs Dialpad Contact Center
- Customerly vs Dixa
- Customerly vs Freshservice
- Customerly vs Gladly
- Customerly vs HappyFox
- Customerly vs Awin
- Customerly vs CJ Affiliate
- Customerly vs Impact
- Customerly vs Ambassador
- Customerly vs GrowSurf
- Customerly vs ReferralCandy
- Customerly vs Amazon Associates
- Customerly vs FirstPromoter
- Customerly vs Referral Rock
- Customerly vs Viral Loops
- Customerly vs FlexOffers
- Customerly vs Friendbuy
- Customerly vs Talkable
- Customerly vs CAKE
- Customerly vs ClickBank
- Customerly vs Crossbeam
- Customerly vs Everflow
- Customerly vs GoAffPro
- Reveal vs Kustomer
- Reveal vs Front
- Reveal vs Groove
- Reveal vs Freshdesk
- Reveal vs Freshworks Customer Service Suite
- Reveal vs Jira Service Management
- Reveal vs Salesforce Service Cloud
- Reveal vs Zendesk
- Reveal vs 8x8 Contact Center
- Reveal vs Amazon Connect
- Reveal vs BMC Helix
- Reveal vs Chatwoot
- Reveal vs DelightChat
- Reveal vs Dialpad Contact Center
- Reveal vs Dixa
- Reveal vs Freshservice
- Reveal vs Gladly
- Reveal vs HappyFox
- Reveal vs Awin
- Reveal vs CJ Affiliate
- Reveal vs Impact
- Reveal vs Ambassador
- Reveal vs GrowSurf
- Reveal vs ReferralCandy
- Reveal vs Amazon Associates
- Reveal vs FirstPromoter
- Reveal vs Referral Rock
- Reveal vs Viral Loops
- Reveal vs FlexOffers
- Reveal vs Friendbuy
- Reveal vs Talkable
- Reveal vs CAKE
- Reveal vs ClickBank
- Reveal vs Crossbeam
- Reveal vs Everflow
- Reveal vs GoAffPro
