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Government · head to head

CivicPlus vs Genetec Security Center

CivicPlus logo

CivicPlus

Government

Civic Engagement Technology

From
On request
Free plan
No
Full reviewWebsite
Genetec Security Center logo

Genetec Security Center

Cybersecurity

Unified video, access control and licence plate platform sold in perpetual channel licences plus an annual maintenance contract

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus no public pricing tiers, rates, or cost information available; Genetec Security Center genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.
  • They diverge on capability: CivicPlus covers Government Websites, Genetec Security Center covers Omnicast video management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus and Genetec Security Center actually diverge.

Attributes where CivicPlus and Genetec Security Center differ
AttributeCivicPlusGenetec Security Center
PlatformsWeb, Ios, AndroidWindows, Web, iOS, Android
CategoryGovernmentCybersecurity
Founded2001Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in Genetec Security Center

  • Omnicast video management
  • Synergis access control
  • AutoVu ALPR
  • Security Desk
  • Federation
  • Genetec Clearance
  • Mission Control
  • Genetec Advantage

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Municipal government softwarenot Genetec Security Center
  • City website managementnot Genetec Security Center
  • Recreation management for local governmentnot Genetec Security Center

Genetec Security Center

  • An airport unifying video, doors and licence plate recognition under one operator client and one audit trailnot CivicPlus
  • A city federating dozens of independently owned camera systems into a regional monitoring centre without taking ownership of themnot CivicPlus
  • A campus that refuses to be locked to one camera manufacturer over a fifteen-year refresh cyclenot CivicPlus
  • A transit authority needing evidence export with a chain of custody that will survive a court challengenot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • No public pricing tiers, rates, or cost information available
  • Requires direct contact with sales team for pricing estimates
  • No free trial or freemium tier option listed

Genetec Security Center

  • Genetec publishes no pricing and sells only through certified integrators, so buyers cannot benchmark a quote and the same 500-camera design can vary widely in price between integrators.
  • Genetec Advantage is an annual maintenance agreement commonly quoted at 18 to 22 percent of licence value, so a perpetual licence is not a one-off cost, and letting it lapse freezes the system on its current version and stops support.
  • Licensing is per camera channel, so adding cameras is a licence purchase every time and organisations that expand a site by a hundred cameras discover the software line grows in step with the hardware.
  • It is a Windows server platform that has to be sized, patched, backed up and eventually migrated, so the real cost includes an IT estate and an integrator, which puts it out of reach of organisations without a security team.
  • Operator competence is a genuine dependency: Security Desk is dense, and sites that deploy it without training end up using a fraction of the platform they paid for while still paying full maintenance on all of it.

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Genetec Security Center

On request
  • Security Center$undefined/year
    • Perpetual video channel licences, priced per camera
    • Standard, Professional and Enterprise editions
    • Access control and ALPR modules licensed separately

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose Genetec Security Center if

  • You need omnicast video management.
  • You work on Windows, Web, iOS, Android.
  • You also want synergis access control.
Genetec Security Center review

Questions people ask

Is CivicPlus or Genetec Security Center better?
Neither clearly leads. CivicPlus starts at On request and Genetec Security Center at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or Genetec Security Center?
CivicPlus starts at On request and Genetec Security Center at On request.
Does CivicPlus or Genetec Security Center run on more platforms?
CivicPlus runs on Web, Ios, Android. Genetec Security Center runs on Windows, Web, iOS, Android.
What is CivicPlus best used for?
CivicPlus is most often used for municipal government software, city website management, recreation management for local government. Of those, municipal government software and city website management are not what Genetec Security Center is typically brought in for.
What can CivicPlus do that Genetec Security Center cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Genetec Security Center covers Omnicast video management, Synergis access control, AutoVu ALPR, Security Desk.

Answered from the vendors’ own pages

CivicPlus: What does CivicPlus cost?

CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.

Source
Genetec Security Center: How much does Genetec cost per camera?

Genetec does not publish prices. Independent estimates put on-premises video channel licences in the region of 150 to 250 US dollars per camera by edition, plus annual Advantage maintenance at roughly 18 to 22 percent of licence value.

CivicPlus: Does CivicPlus offer different pricing for different sized municipalities?

Yes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).

Source
Genetec Security Center: Is Genetec Advantage optional?

Technically yes, but without it you get no version upgrades and no support, and reinstating it later usually means paying for the lapsed period.

CivicPlus: How do I request pricing from CivicPlus?

Visit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.

Source
Genetec Security Center: Can I buy Genetec directly?

No. It is sold exclusively through certified integrators, who also do the design and commissioning.

Genetec Security Center: Does it work with any camera?

It supports thousands of models across manufacturers, which is its core advantage over camera-maker software, though NDAA-restricted brands should be checked against your own procurement rules.

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