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Government · head to head

CivicPlus vs Eagle Eye Networks

CivicPlus logo

CivicPlus

Government

Civic Engagement Technology

From
On request
Free plan
No
Eagle Eye Networks logo

Eagle Eye Networks

Cybersecurity

Cloud video surveillance billed per camera per month, where retention length drives the bill more than anything else

From
On request
Free plan
No

The short version

  • Each has a real cost: CivicPlus no public pricing tiers, rates, or cost information available; Eagle Eye Networks cost scales with retention as well as resolution, and long retention has been observed to increase the monthly figure by 200 to 400 percent over 7 day storage, so an insurer or regulator raising the retention requirement can multiply the bill without adding cameras.
  • They diverge on capability: CivicPlus covers Government Websites, Eagle Eye Networks covers Bridge and CMVR appliances.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus and Eagle Eye Networks actually diverge.

Attributes where CivicPlus and Eagle Eye Networks differ
AttributeCivicPlusEagle Eye Networks
Pricing modelquotePer camera per month
CategoryGovernmentCybersecurity
Founded2001Unknown

Identical on both: starting price (On request), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in Eagle Eye Networks

  • Bridge and CMVR appliances
  • Per-camera cloud retention
  • Browser and mobile access
  • Cloud analytics
  • Licence plate recognition
  • Multi-site management
  • Video sharing and export
  • Open API

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Municipal government softwarenot Eagle Eye Networks
  • City website managementnot Eagle Eye Networks
  • Recreation management for local governmentnot Eagle Eye Networks

Eagle Eye Networks

  • A 40-site restaurant group that wants one login across every location without a recorder in each back officenot CivicPlus
  • A school district that must retain incident footage for a fixed statutory period and needs the retention set centrallynot CivicPlus
  • A car dealership needing footage shared with police within minutes of an overnight theftnot CivicPlus
  • A retailer replacing failing DVRs but keeping the ONVIF cameras already installednot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • No public pricing tiers, rates, or cost information available
  • Requires direct contact with sales team for pricing estimates
  • No free trial or freemium tier option listed

Eagle Eye Networks

  • Cost scales with retention as well as resolution, and long retention has been observed to increase the monthly figure by 200 to 400 percent over 7 day storage, so an insurer or regulator raising the retention requirement can multiply the bill without adding cameras.
  • Pricing is not published, so the widely cited 15 to 50 US dollars per camera per month range is a reseller-derived estimate rather than a rate you can hold Eagle Eye to.
  • Every camera needs upstream bandwidth for continuous upload, so sites on poor connections either degrade quality or lose the cloud advantage, and the bridge only buffers for a limited period during an outage.
  • Video lives in Eagle Eye’s data centres, which raises data residency questions for public bodies and for European buyers, and exit means downloading years of footage before a subscription ends.
  • It is a per-camera subscription with no perpetual option, so a large site that would have paid once for an on-premises VMS pays indefinitely, and the crossover point against a Genetec or Milestone deployment usually arrives within a few years.

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Eagle Eye Networks

On request
  • Cloud VMS subscription$undefined/month
    • Priced per camera per month by resolution and retention
    • Retention tiers of 7, 30, 90 and 180 days and 1, 2 and 3 years
    • Independently observed range of roughly 15 to 50 USD per camera per month

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.

Choose Eagle Eye Networks if

  • You need bridge and cmvr appliances.
  • You work on Web, iOS, Android.
  • You also want per-camera cloud retention.

Questions people ask

Is CivicPlus or Eagle Eye Networks better?
Neither clearly leads. CivicPlus starts at On request and Eagle Eye Networks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or Eagle Eye Networks?
CivicPlus starts at On request and Eagle Eye Networks at On request.
Does CivicPlus or Eagle Eye Networks run on more platforms?
CivicPlus runs on Web, Ios, Android. Eagle Eye Networks runs on Web, iOS, Android.
What is CivicPlus best used for?
CivicPlus is most often used for municipal government software, city website management, recreation management for local government. Of those, municipal government software and city website management are not what Eagle Eye Networks is typically brought in for.
What can CivicPlus do that Eagle Eye Networks cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Eagle Eye Networks covers Bridge and CMVR appliances, Per-camera cloud retention, Browser and mobile access, Cloud analytics.

Answered from the vendors’ own pages

CivicPlus: What does CivicPlus cost?

CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.

Source
Eagle Eye Networks: Do I need Eagle Eye cameras?

No. The bridge connects existing ONVIF cameras, which is the main reason organisations pick it over camera-maker cloud services.

CivicPlus: Does CivicPlus offer different pricing for different sized municipalities?

Yes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).

Source
Eagle Eye Networks: What does it cost per camera?

Not published. Independent observations put it between roughly 15 and 50 US dollars per camera per month depending on resolution and retention, with Canadian examples up to 79 for 90 day 4K.

CivicPlus: How do I request pricing from CivicPlus?

Visit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.

Source
Eagle Eye Networks: What happens if my internet drops?

The on-site bridge buffers recording locally and uploads when the connection returns, but buffer capacity is finite and a long outage loses footage.

Eagle Eye Networks: Where is my video stored?

In Eagle Eye’s data centres. Confirm the region before buying if you have data residency obligations.

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