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Software · head to head

CityView vs Incode

CityView logo

CityView

Software

Community Development Software

From
$10000/year
Rated
-
Full reviewWebsite
Incode logo

Incode

Software

Financial & HR Software for Government

From
$700/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CityView high implementation and licensing costs for smaller municipalities; Incode incode is now sold as Tyler ERP Pro and tylertech.com/products/incode redirects to the ERP Pro product page
  • They diverge on capability: CityView covers Building Permits, Incode covers General Ledger.

Where they differ

Only the attributes on which CityView and Incode actually diverge.

Attributes where CityView and Incode differ
AttributeCityViewIncode
Starting price$10000/year$700/month
Pricing modelUnknownsubscription
PlatformsWebWeb, Desktop
Founded19761966

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Only in Incode

  • General Ledger
  • Accounts Payable
  • Payroll Management
  • Utility Billing
  • Budget Management
  • Bank Integrations
  • ADP
  • Third-party Payroll

Both cover

  • Web support
  • Desktop support

What people use each for

The jobs each tool is most often brought in to do.

CityView

  • Citizen Servicesnot Incode
  • Records Managementnot Incode
  • Public Safetynot Incode
  • Civic Engagementnot Incode

Incode

  • Financial management and ERP for small and mid-sized local governmentsnot CityView
  • Utility billing, payroll and human resources for city and county administrationnot CityView
  • Court and public safety records for municipalitiesnot CityView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

Incode

  • Incode is now sold as Tyler ERP Pro and tylertech.com/products/incode redirects to the ERP Pro product page
  • No pricing is published; Tyler routes all enquiries through contact and demo requests with no published rate, minimum or cost driver
  • The product is sold only to public sector organisations

Pricing, plan by plan

CityView

$10000/year

No published plan breakdown. See the CityView review.

Incode

$700/month
  • Municipal Suite$700/month
    • Financial Management
    • HR/Payroll
    • Utility Billing

Which should you pick?

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Choose Incode if

  • You need general ledger.
  • You work on Web, Desktop.
  • You also want accounts payable.
Incode review

Questions people ask

Is CityView or Incode better?
Neither clearly leads. CityView starts at $10000/year and Incode at $700/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CityView or Incode?
CityView starts at $10000/year and Incode at $700/month.
Does CityView or Incode run on more platforms?
CityView runs on Web. Incode runs on Web, Desktop.
What is CityView best used for?
CityView is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Incode is typically brought in for.
What can CityView do that Incode cannot?
CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management. Incode covers General Ledger, Accounts Payable, Payroll Management, Utility Billing. Both handle Web support, Desktop support.

Answered from the vendors’ own pages

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
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Related pages

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