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Government · head to head

CitizenLab vs Tuta

CitizenLab logo

CitizenLab

Government

Digital Democracy Platform

From
$500/month
Free plan
No
Full reviewWebsite
Tuta logo

Tuta

Cybersecurity

Secure, green and ad-free. Email to feel good about.

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Tuta has a free tier, so it costs nothing to try first.
  • Each has a real cost: CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com; Tuta individual plan pricing only shown in EUR; no USD conversion provided on site
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CitizenLab and Tuta actually diverge.

Attributes where CitizenLab and Tuta differ
AttributeCitizenLabTuta
Starting price$500/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
CategoryGovernmentCybersecurity
Founded2015Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Only in Tuta

Nothing recorded that CitizenLab does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

CitizenLab

  • Running community consultation and participatory budgeting for a citynot Tuta
  • Collecting resident input through surveys, ideation, mapping and votingnot Tuta
  • Centralising engagement data across multiple municipal departmentsnot Tuta

Tuta

  • Private encrypted email communicationnot CitizenLab
  • Users valuing end-to-end encryption and zero-knowledge architecturenot CitizenLab
  • Individuals seeking open-source email clientsnot CitizenLab
  • Organizations requiring quantum-resistant encryptionnot CitizenLab

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

Tuta

  • Individual plan pricing only shown in EUR; no USD conversion provided on site
  • Family plan pricing separate (EUR 3 or EUR 8 per additional user) not included in main pricing
  • Shared mailboxes require additional EUR 3-8 monthly charges

Pricing, plan by plan

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

Tuta

Free
  • Free PlanFree
    • 1 GB storage
    • 1 calendar
    • 3 labels
  • Revolutionary Plan$3/month
    • 20 GB storage
    • 15 email aliases
    • 3 custom domains
  • Legend Plan$8/month
    • 500 GB storage
    • 30 email aliases
    • 10 custom domains

Which should you pick?

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.
CitizenLab review

Choose Tuta if

  • You want to start without paying.
Tuta review

Questions people ask

Is CitizenLab or Tuta better?
Neither clearly leads. CitizenLab starts at $500/month and Tuta at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CitizenLab or Tuta?
Tuta has a free tier; the other does not. Paid plans start at $500/month for CitizenLab and Free for Tuta.
Does CitizenLab or Tuta run on more platforms?
CitizenLab runs on Web, Ios, Android. Tuta runs on Web.
Can I use Tuta for free?
Yes. Tuta has a free tier, so you can try it without paying. CitizenLab starts at $500/month.
What is CitizenLab best used for?
CitizenLab is most often used for running community consultation and participatory budgeting for a city, collecting resident input through surveys, ideation, mapping and voting, centralising engagement data across multiple municipal departments. Of those, running community consultation and participatory budgeting for a city and collecting resident input through surveys, ideation, mapping and voting are not what Tuta is typically brought in for.
What can CitizenLab do that Tuta cannot?
CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls.

Answered from the vendors’ own pages

CitizenLab: How many projects can Essential tier teams manage?

The Essential tier is designed for teams starting small and is limited to 1 active project with 1 admin seat and no project manager seats.

Source
Tuta: How much does Tuta email cost?

Tuta offers a free plan with 1 GB storage. Paid plans are EUR 3/month (Revolutionary) with 20 GB storage and 15 email aliases, and EUR 8/month (Legend) with 500 GB storage and 30 email aliases. Family plan add-ons cost EUR 3-8 per additional mailbox member monthly.

Source
CitizenLab: How many projects can Standard and Premium tiers manage?

Both Standard and Premium tiers support unlimited projects. Standard includes 4 admin seats and 5 project manager seats, while Premium includes 8 admin seats and 25 project manager seats.

Source
Tuta: Is there a free email plan with Tuta?

Yes, Tuta's free plan includes 1 GB of storage, one calendar, three labels, and full end-to-end encryption security features with no custom domains or email aliases.

Source
CitizenLab: Does Enterprise tier have any user seat limits?

No, the Enterprise tier is designed for organizations aiming to embed engagement deeply within their infrastructure and includes unlimited admin seats and project managers.

Source
Tuta: What are the limits on Tuta's free email plan?

The free plan provides 1 GB storage, access to one calendar, three labels maximum, and no support for custom domains or additional email aliases.

Source
CitizenLab: What are the specific pricing amounts for each tier?

Specific pricing amounts are not disclosed on the plans page. The company directs interested organizations to talk to their team for personalized pricing offers.

Source
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