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Government · head to head

Citizen vs Delinea

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Full reviewWebsite
Delinea logo

Delinea

Cybersecurity

Privileged access management from the merged Thycotic and Centrify

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen no premium or paid features mentioned; Delinea the Thycotic and Centrify lineages are integrated unevenly, so buying the full portfolio means running consoles and agents that do not share one administrative model as cleanly as the marketing suggests.
  • They diverge on capability: Citizen covers Real-time Alerts, Delinea covers Secret Server.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Citizen and Delinea actually diverge.

Attributes where Citizen and Delinea differ
AttributeCitizenDelinea
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsIos, AndroidWeb, Windows, Linux, macOS
CategoryGovernmentCybersecurity
Founded2016Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Delinea

  • Secret Server
  • Privileged session recording
  • Privilege Manager
  • Server PAM
  • Discovery
  • DevOps secrets
  • Behaviour analytics

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Delinea
  • Records Managementnot Delinea
  • Public Safetynot Delinea
  • Civic Engagementnot Delinea

Delinea

  • An organisation whose cyber insurer now requires privileged credentials to be vaulted and rotatednot Citizen
  • A mid-market IT team that abandoned a heavier PAM rollout and needs a vault that can be in production in weeksnot Citizen
  • A company removing local administrator rights from every workstation after a ransomware incidentnot Citizen
  • An audit finding that shared service account passwords are stored in a spreadsheet and used by contractorsnot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Delinea

  • The Thycotic and Centrify lineages are integrated unevenly, so buying the full portfolio means running consoles and agents that do not share one administrative model as cleanly as the marketing suggests.
  • Modules are licensed separately by different units, per privileged user for the vault and per endpoint for privilege management, which makes total cost hard to model and easy to underestimate at scale.
  • Delinea does not publish rates, so buyers benchmark against third party and public sector listings; expect list prices to be negotiable by a wide margin, which means the first quote is not the price.
  • Thoma Bravo ownership since 2021 has coincided with firmer renewal pricing, and buyers with a single-vendor PAM estate have little leverage once credentials are inside the vault.
  • Migrating out of a privileged access vault is a genuinely hard project because every automated process that fetches a secret has to be repointed, so the switching cost is real and the vendor knows it.

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Delinea

On request
  • Secret Server$undefined/year
    • Priced per privileged user, tiered by edition
    • Cloud or on premises deployment
    • Session recording in higher editions
  • Privilege Manager$undefined/year
    • Priced per endpoint
    • Local admin rights removal and application elevation
    • Licensed separately from Secret Server
  • Server PAM$undefined/year
    • Priced per managed server or per privileged user
    • Just-in-time server access
    • Licensed separately

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose Delinea if

  • You need secret server.
  • You work on Web, Windows, Linux, macOS.
  • You also want privileged session recording.
Delinea review

Questions people ask

Is Citizen or Delinea better?
Neither clearly leads. Citizen starts at Free and Delinea at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Delinea?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and On request for Delinea.
Does Citizen or Delinea run on more platforms?
Citizen runs on Ios, Android. Delinea runs on Web, Windows, Linux, macOS.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. Delinea starts at On request.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Delinea is typically brought in for.
What can Citizen do that Delinea cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Delinea covers Secret Server, Privileged session recording, Privilege Manager, Server PAM.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Delinea: Is Delinea the same as Thycotic?

Delinea is the merged company formed from Thycotic and Centrify in 2021. Secret Server is the former Thycotic product; the server access products come from Centrify.

Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Delinea: Is pricing published?

Not by Delinea. Public sector frameworks have listed Secret Server Cloud around 348 GBP per user per year, which is a reference point, not a quote.

Delinea: Does one licence cover endpoints and servers?

No. Secret Server, Privilege Manager and Server PAM are separately licensed on different units. Scope all three if your requirement spans them.

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