Softwr

Government · head to head

Accela vs Delinea

Accela logo

Accela

Government

Civic Solutions for Modern Government

From
$800/month
Free plan
No
Full reviewWebsite
Delinea logo

Delinea

Cybersecurity

Privileged access management from the merged Thycotic and Centrify

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Accela pricing not publicly available; requires sales consultation and government procurement process; Delinea the Thycotic and Centrify lineages are integrated unevenly, so buying the full portfolio means running consoles and agents that do not share one administrative model as cleanly as the marketing suggests.
  • They diverge on capability: Accela covers Building Permits, Delinea covers Secret Server.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Accela and Delinea actually diverge.

Attributes where Accela and Delinea differ
AttributeAccelaDelinea
Starting price$800/monthOn request
Pricing modelsubscriptionquote
PlatformsWebWeb, Windows, Linux, macOS
CategoryGovernmentCybersecurity
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Accela

  • Building Permits
  • Business Licenses
  • Code Enforcement
  • Planning & Zoning
  • Environmental Health
  • Esri ArcGIS
  • Bluebeam
  • DocuSign

Only in Delinea

  • Secret Server
  • Privileged session recording
  • Privilege Manager
  • Server PAM
  • Discovery
  • DevOps secrets
  • Behaviour analytics

What people use each for

The jobs each tool is most often brought in to do.

Accela

  • Citizen Servicesnot Delinea
  • Records Managementnot Delinea
  • Public Safetynot Delinea
  • Civic Engagementnot Delinea

Delinea

  • An organisation whose cyber insurer now requires privileged credentials to be vaulted and rotatednot Accela
  • A mid-market IT team that abandoned a heavier PAM rollout and needs a vault that can be in production in weeksnot Accela
  • A company removing local administrator rights from every workstation after a ransomware incidentnot Accela
  • An audit finding that shared service account passwords are stored in a spreadsheet and used by contractorsnot Accela

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Accela

  • Pricing not publicly available; requires sales consultation and government procurement process
  • Significant upfront implementation costs typical of enterprise government software
  • Complex deployment requiring significant customization for different agency workflows

Delinea

  • The Thycotic and Centrify lineages are integrated unevenly, so buying the full portfolio means running consoles and agents that do not share one administrative model as cleanly as the marketing suggests.
  • Modules are licensed separately by different units, per privileged user for the vault and per endpoint for privilege management, which makes total cost hard to model and easy to underestimate at scale.
  • Delinea does not publish rates, so buyers benchmark against third party and public sector listings; expect list prices to be negotiable by a wide margin, which means the first quote is not the price.
  • Thoma Bravo ownership since 2021 has coincided with firmer renewal pricing, and buyers with a single-vendor PAM estate have little leverage once credentials are inside the vault.
  • Migrating out of a privileged access vault is a genuinely hard project because every automated process that fetches a secret has to be repointed, so the switching cost is real and the vendor knows it.

Pricing, plan by plan

Accela

$800/month
  • Civic Platform$800/month
    • Permitting
    • Licensing
    • Code Enforcement

Delinea

On request
  • Secret Server$undefined/year
    • Priced per privileged user, tiered by edition
    • Cloud or on premises deployment
    • Session recording in higher editions
  • Privilege Manager$undefined/year
    • Priced per endpoint
    • Local admin rights removal and application elevation
    • Licensed separately from Secret Server
  • Server PAM$undefined/year
    • Priced per managed server or per privileged user
    • Just-in-time server access
    • Licensed separately

Which should you pick?

Choose Accela if

  • You need building permits.
  • You also want business licenses.
Accela review

Choose Delinea if

  • You need secret server.
  • You work on Web, Windows, Linux, macOS.
  • You also want privileged session recording.
Delinea review

Questions people ask

Is Accela or Delinea better?
Neither clearly leads. Accela starts at $800/month and Delinea at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Accela or Delinea?
Accela starts at $800/month and Delinea at On request.
Does Accela or Delinea run on more platforms?
Accela runs on Web. Delinea runs on Web, Windows, Linux, macOS.
What is Accela best used for?
Accela is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Delinea is typically brought in for.
What can Accela do that Delinea cannot?
Accela covers Building Permits, Business Licenses, Code Enforcement, Planning & Zoning. Delinea covers Secret Server, Privileged session recording, Privilege Manager, Server PAM.

Answered from the vendors’ own pages

Accela: What government functions does Accela's Civic Platform cover?

Accela provides solutions for permitting (building, planning, zoning), licensing (business, occupational, alcohol), public health (environmental health, fire prevention), asset management, and citizen services (complaints, requests).

Source
Delinea: Is Delinea the same as Thycotic?

Delinea is the merged company formed from Thycotic and Centrify in 2021. Secret Server is the former Thycotic product; the server access products come from Centrify.

Accela: Does Accela include AI capabilities?

Yes. Accela offers CivicAI, described as AI built for government rather than adapted from commercial solutions, with emphasis on explainability and auditability for regulatory compliance.

Source
Delinea: Is pricing published?

Not by Delinea. Public sector frameworks have listed Secret Server Cloud around 348 GBP per user per year, which is a reference point, not a quote.

Accela: Can Accela handle multiple department reviews simultaneously?

Yes. Accela's building permitting module enables concurrent multi-department review where fire, planning, public works, and utilities departments review applications simultaneously, with real-time tracking of annotations and approvals.

Source
Delinea: Does one licence cover endpoints and servers?

No. Secret Server, Privilege Manager and Server PAM are separately licensed on different units. Scope all three if your requirement spans them.

Accela: How many government agencies use Accela?

Accela serves 900+ government agencies globally, including over 50% of top U.S. cities and counties.

Source
Accela: Does Accela publish its pricing?

No. Accela does not publish pricing on its website. Costs are custom-quoted based on agency size, modules deployed, and integration needs, typically through government procurement processes.

Source
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