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Cybersecurity · head to head

Cisco Duo vs Incode

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Free plan
Yes
Full reviewWebsite
Incode logo

Incode

Government

Financial & HR Software for Government

From
$700/month
Free plan
No
Full reviewWebsite

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; Incode incode is now sold as Tyler ERP Pro and tylertech.com/products/incode redirects to the ERP Pro product page
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Cisco Duo and Incode actually diverge.

Attributes where Cisco Duo and Incode differ
AttributeCisco DuoIncode
Starting priceFree$700/month
Free tierYesNo
PlatformsWebWeb, Desktop
CategoryCybersecurityGovernment
FoundedUnknown1966

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that Incode does not also cover.

Only in Incode

  • General Ledger
  • Accounts Payable
  • Payroll Management
  • Utility Billing
  • Budget Management
  • Bank Integrations
  • ADP
  • Third-party Payroll

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot Incode
  • Implementing zero trust with device trustnot Incode
  • Protecting sessions from hijacking and theftnot Incode
  • Managing compliance for regulated industriesnot Incode

Incode

  • Financial management and ERP for small and mid-sized local governmentsnot Cisco Duo
  • Utility billing, payroll and human resources for city and county administrationnot Cisco Duo
  • Court and public safety records for municipalitiesnot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

Incode

  • Incode is now sold as Tyler ERP Pro and tylertech.com/products/incode redirects to the ERP Pro product page
  • No pricing is published; Tyler routes all enquiries through contact and demo requests with no published rate, minimum or cost driver
  • The product is sold only to public sector organisations

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

Incode

$700/month
  • Municipal Suite$700/month
    • Financial Management
    • HR/Payroll
    • Utility Billing

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.
Cisco Duo review

Choose Incode if

  • You need general ledger.
  • You work on Web, Desktop.
  • You also want accounts payable.
Incode review

Questions people ask

Is Cisco Duo or Incode better?
Neither clearly leads. Cisco Duo starts at Free and Incode at $700/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or Incode?
Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and $700/month for Incode.
Does Cisco Duo or Incode run on more platforms?
Cisco Duo runs on Web. Incode runs on Web, Desktop.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. Incode starts at $700/month.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what Incode is typically brought in for.
What can Cisco Duo do that Incode cannot?
Incode covers General Ledger, Accounts Payable, Payroll Management, Utility Billing.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
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