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Government · head to head

Axon Records vs Cisco Duo

Axon Records logo

Axon Records

Government

Digital Evidence and Records Management

From
$1500/month
Free plan
No
Full reviewWebsite
Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Axon Records pricing is not published and is arranged per agency; Cisco Duo free tier limited to 10 users maximum
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Axon Records and Cisco Duo actually diverge.

Attributes where Axon Records and Cisco Duo differ
AttributeAxon RecordsCisco Duo
Starting price$1500/monthFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
CategoryGovernmentCybersecurity
Founded1993Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Axon Records

  • Records Management
  • Digital Evidence
  • Body Camera Integration
  • Automated Redaction
  • Case Management
  • Evidence.com
  • CAD Systems
  • Court Systems

Only in Cisco Duo

Nothing recorded that Axon Records does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Axon Records

  • Police records management and incident reportingnot Cisco Duo
  • AI-assisted report drafting from body camera footagenot Cisco Duo
  • Linking evidence to case recordsnot Cisco Duo
  • Working alongside an existing CAD systemnot Cisco Duo

Cisco Duo

  • Eliminating phishing with passwordless authnot Axon Records
  • Implementing zero trust with device trustnot Axon Records
  • Protecting sessions from hijacking and theftnot Axon Records
  • Managing compliance for regulated industriesnot Axon Records

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Axon Records

  • Pricing is not published and is arranged per agency
  • Most valuable alongside Axon Evidence, so it draws an agency further into one vendor's ecosystem
  • Sold only to law enforcement, so it is not a general records system

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

Pricing, plan by plan

Axon Records

$1500/month
  • Records & Evidence$1500/month
    • RMS
    • Evidence.com
    • Workflows

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

Which should you pick?

Choose Axon Records if

  • You need records management.
  • You work on Web, Ios, Android.
  • You also want digital evidence.
Axon Records review

Choose Cisco Duo if

  • You want to start without paying.
Cisco Duo review

Questions people ask

Is Axon Records or Cisco Duo better?
Neither clearly leads. Axon Records starts at $1500/month and Cisco Duo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Axon Records or Cisco Duo?
Cisco Duo has a free tier; the other does not. Paid plans start at $1500/month for Axon Records and Free for Cisco Duo.
Does Axon Records or Cisco Duo run on more platforms?
Axon Records runs on Web, Ios, Android. Cisco Duo runs on Web.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. Axon Records starts at $1500/month.
What is Axon Records best used for?
Axon Records is most often used for police records management and incident reporting, ai-assisted report drafting from body camera footage, linking evidence to case records, working alongside an existing cad system. Of those, police records management and incident reporting and ai-assisted report drafting from body camera footage are not what Cisco Duo is typically brought in for.
What can Axon Records do that Cisco Duo cannot?
Axon Records covers Records Management, Digital Evidence, Body Camera Integration, Automated Redaction.

Answered from the vendors’ own pages

Axon Records: What is the cost of Axon Records?

Axon Records pricing is not published on the vendor website. Interested agencies must contact Axon directly to discuss pricing programs and plans tailored to their specific operational needs.

Source
Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
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