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AI · head to head

Chatbase vs ElevenLabs

Chatbase logo

Chatbase

AI

Build AI chatbots trained on your data

From
Free
Rated
-
Full reviewWebsite
ElevenLabs logo

ElevenLabs

AI

AI voice generation and cloning platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chatbase enterprise plan requires custom pricing with sales contact; ElevenLabs number pronunciation errors: '200000' reads as 'twenty thousand thousand' instead of '200,000'
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Chatbase and ElevenLabs actually diverge.

Attributes where Chatbase and ElevenLabs differ
AttributeChatbaseElevenLabs
Pricing modelfreemiumUnknown
PlatformsWebWeb, Api
FoundedUnknown2022

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (AI).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatbase

Nothing recorded that ElevenLabs does not also cover.

Only in ElevenLabs

  • Text-to-speech
  • Voice cloning
  • 29 languages
  • Emotion control
  • API access
  • Speech-to-speech
  • Dubbing
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Chatbase

  • Automating customer support for returnsnot ElevenLabs
  • Answering product questions 24/7 across channelsnot ElevenLabs
  • Routing conversations to sales teamsnot ElevenLabs
  • Escalating complex issues to human agentsnot ElevenLabs

ElevenLabs

  • ai tools managementnot Chatbase
  • Workflow automationnot Chatbase
  • Reportingnot Chatbase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatbase

  • Enterprise plan requires custom pricing with sales contact
  • Message credits are consumption-based; exceeding monthly allocation requires additional purchase

ElevenLabs

  • Number pronunciation errors: '200000' reads as 'twenty thousand thousand' instead of '200,000'
  • Voice cloning requires professional-grade audio quality; no upfront guidance on technical requirements
  • Email-only support with 5-14 day response times for complex issues; no phone support
  • Pricing unpredictability: actual usage often exceeds advertised estimates due to regenerations needed for quality

Pricing, plan by plan

Chatbase

Free
  • FreeFree
    • 50 message credits monthly
    • 1 member
    • Limited model access
  • Hobby$40/month
    • 700 message credits
    • 2 members
    • Advanced models
  • Standard$150/month
    • 4,000 message credits
    • 3 members
    • Voice
  • Pro$500/month
    • 15,000 message credits
    • 5 members
    • Advanced analytics

ElevenLabs

Free
  • FreeFree
    • 10,000 characters/month
    • 3 custom voices
    • Text-to-speech, speech-to-text access
  • Starter$5/month
    • 30,000 characters/month
    • Commercial license
    • Instant voice cloning
  • Creator$22/month
    • 121,000 characters/month
    • Professional voice cloning
    • Dubbing studio access
  • Pro$99/month
    • 600,000 characters/month
    • Unlimited voice cloning
    • 60-minute extended audio generation

Which should you pick?

Choose Chatbase if

  • You want to start without paying.
Chatbase review

Choose ElevenLabs if

  • You need text-to-speech.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want voice cloning.
ElevenLabs review

Questions people ask

Is Chatbase or ElevenLabs better?
Neither clearly leads. Chatbase starts at Free and ElevenLabs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatbase or ElevenLabs?
Chatbase starts at Free and ElevenLabs at Free.
Does Chatbase or ElevenLabs run on more platforms?
Chatbase runs on Web. ElevenLabs runs on Web, Api.
Can I use Chatbase for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatbase best used for?
Chatbase is most often used for automating customer support for returns, answering product questions 24/7 across channels, routing conversations to sales teams, escalating complex issues to human agents. Of those, automating customer support for returns and answering product questions 24/7 across channels are not what ElevenLabs is typically brought in for.
What can Chatbase do that ElevenLabs cannot?
ElevenLabs covers Text-to-speech, Voice cloning, 29 languages, Emotion control.

Answered from the vendors’ own pages

Chatbase: Is there a free tier for Chatbase?

Yes, Chatbase offers a free plan with 50 message credits per month, 1 team member, and limited access to AI models. Agents created on the free plan automatically delete after 14 days of inactivity.

Source
ElevenLabs: Does the free plan include commercial usage rights?

No. The free plan provides 10,000 characters monthly and access to 3 custom voices, but excludes commercial license. Commercial usage rights are only available on paid Starter plan ($5/month) and above.

Source
Chatbase: What are the differences between Standard and Pro plans?

Standard ($150/month) includes 4,000 message credits and 3 team members with voice, telephony, and API access. Pro ($500/month) includes 15,000 message credits, 5 team members, and advanced analytics with ticket support.

Source
ElevenLabs: How many languages does ElevenLabs support?

ElevenLabs supports voice generation in 32+ languages. Professional Voice Cloning (PVC) allows you to create a digital replica of your voice that works across these 32+ languages while maintaining emotional register and prosody.

Source
Chatbase: How much does it cost to add extra team members beyond the plan limit?

Chatbase's pricing page does not specify the cost for adding extra team members beyond the included count in each plan. Contact sales for custom member add-on pricing.

Source
ElevenLabs: What are the requirements for voice cloning?

Professional voice cloning requires high-quality audio with RMS between -23dB to -18dB, no background noise, consistent microphone distance, and proper compression. Without meeting these technical requirements, the cloned voice sounds robotic or distorted. ElevenLabs does not disclose these requirements upfront.

Source
Chatbase: Do annual plans offer a discount?

Yes, yearly plans save 20% compared to monthly billing across all tiers.

Source
ElevenLabs: How is pricing calculated?

ElevenLabs uses a credit-based system where monthly character limits determine your plan. Free plan has 10,000 characters/month. Starter tier ($5/month) provides 30,000 characters. Creator ($22/month) includes 121,000 credits. Annual billing offers approximately 17% savings (2 free months equivalent).

Source
ElevenLabs: What happens if I exceed my monthly character limit?

Exceeding your monthly quota requires upgrading to a higher plan. Users report pricing unpredictability, with actual usage averaging 220-280 credits per 1,000 characters when accounting for regenerations, often exceeding advertised usage estimates.

Source
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