Business Intelligence · head to head
ChartMogul vs Lucky Orange
The short version
- Each has a real cost: ChartMogul the free tier stops at $10K MRR, so it lapses precisely as a company starts to matter; Lucky Orange session-based pricing scales poorly during traffic spikes or successful campaigns
- They diverge on capability: ChartMogul covers MRR Analytics, Lucky Orange covers Heatmaps.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which ChartMogul and Lucky Orange actually diverge.
| Attribute | ChartMogul | Lucky Orange |
|---|---|---|
| Pricing model | subscription | Unknown |
| Platforms | Web, Api | Web |
| Category | Business Intelligence | Marketing |
| Founded | 2014 | 2012 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ChartMogul
- MRR Analytics
- Churn Analysis
- Cohort Analysis
- Customer Segmentation
- Revenue Recognition
- Stripe
- Chargebee
- Recurly
Only in Lucky Orange
- Heatmaps
- Session Recordings
- Live Chat
- Surveys
- Form Analytics
- Shopify
- WordPress
- BigCommerce
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
ChartMogul
- MRR trackingnot Lucky Orange
- Churn analysisnot Lucky Orange
- Revenue analyticsnot Lucky Orange
- Subscription metricsnot Lucky Orange
- Financial forecastingnot Lucky Orange
Lucky Orange
- User experience analysisnot ChartMogul
- Bug reproductionnot ChartMogul
- Conversion optimizationnot ChartMogul
- Customer journey mappingnot ChartMogul
- Usability testingnot ChartMogul
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ChartMogul
- The free tier stops at $10K MRR, so it lapses precisely as a company starts to matter
- Starter is capped at 3 team members and a single billing system connection
- Two-way CRM sync and warehouse integration require the Pro tier
- Pricing scales with your ARR rather than with usage, so the bill rises as the business grows
- Enterprise starts at $19,900 a year and is required above $10M ARR
Lucky Orange
- Session-based pricing scales poorly during traffic spikes or successful campaigns
- Lacks A/B testing capabilities that competitors like Crazy Egg offer
- Less privacy-focused than Hotjar for session recording data
Pricing, plan by plan
ChartMogul
Free- FreeFree
- Up to $120K ARR tracked
- 1 billing source
- Unlimited team members
- Starter$59/month
- $59-$707/month based on ARR
- Up to $10M ARR tracked
- 1 billing source
- Pro$99/month
- $99-$1,199/month based on ARR
- Up to $10M ARR tracked
- 5 billing sources
- Enterprise$19900/year
- Custom pricing available
- Unlimited ARR tracked
- 15 billing sources
Lucky Orange
Free- FreeFree
- 100 monthly sessions
- 30 days data retention
- Basic features
- Build$32/month
- 5,000 monthly sessions
- Live chat
- Heatmaps
- Grow$72/month
- 15,000 monthly sessions
- All Build features
- Expand$184/month
- 50,000 monthly sessions
- All features
Which should you pick?
Choose ChartMogul if
- You need mrr analytics.
- You want to start without paying.
- You work on Web, Api.
- You also want churn analysis.
Choose Lucky Orange if
- You need heatmaps.
- You want to start without paying.
- You also want session recordings.
Questions people ask
- Is ChartMogul or Lucky Orange better?
- Neither clearly leads. ChartMogul starts at Free and Lucky Orange at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ChartMogul or Lucky Orange?
- ChartMogul starts at Free and Lucky Orange at Free.
- Does ChartMogul or Lucky Orange run on more platforms?
- ChartMogul runs on Web, Api. Lucky Orange runs on Web.
- Can I use ChartMogul for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is ChartMogul best used for?
- ChartMogul is most often used for mrr tracking, churn analysis, revenue analytics, subscription metrics. Of those, mrr tracking and churn analysis are not what Lucky Orange is typically brought in for.
- What can ChartMogul do that Lucky Orange cannot?
- ChartMogul covers MRR Analytics, Churn Analysis, Cohort Analysis, Customer Segmentation. Lucky Orange covers Heatmaps, Session Recordings, Live Chat, Surveys. Both handle Web support.
Answered from the vendors’ own pages
ChartMogul: How much does ChartMogul cost for a small SaaS startup?
ChartMogul offers a free plan for companies with up to $120K ARR. Starter plans begin at $59 per month for smaller ARR amounts and scale up to $707 per month, with a 17% discount available for annual commitments. Source: https://chartmogul.com/pricing
SourceLucky Orange: What is Lucky Orange's pricing based on?
Lucky Orange uses session-based pricing tiers. The Free plan tracks 100 monthly sessions; Build plan ($32/mo) tracks 5,000 sessions; Grow ($72/mo) tracks 15,000 sessions, up to Scale ($839/mo) for 300,000 sessions.
SourceChartMogul: What are the team member limits on ChartMogul plans?
The Free and Pro plans include unlimited team members, while the Starter plan is limited to 3 team members. Enterprise plans offer unlimited users with custom pricing. Source: https://chartmogul.com/pricing
SourceLucky Orange: Does Lucky Orange include live chat?
Yes, unlike pure heatmap tools, Lucky Orange includes live chat with canned responses, operator transfers, co-browsing, and typing preview in all paid plans.
SourceChartMogul: How many billing sources can each ChartMogul plan integrate?
Free and Starter plans support 1 billing source each. Pro plans increase to 5 billing sources. Enterprise plans support 15 billing sources with custom pricing and unlimited integration capabilities. Source: https://chartmogul.com/pricing
SourceLucky Orange: Can I get a 7-day free trial?
Yes, Lucky Orange offers a 7-day free trial with all features on every plan and no credit card required to start.
SourceChartMogul: Does ChartMogul offer an annual payment discount?
Yes, ChartMogul provides a 17% discount when paying annually instead of monthly on Starter and Pro plans. Enterprise customers can discuss custom annual pricing with the sales team. Source: https://chartmogul.com/pricing
SourceLucky Orange: Does Lucky Orange track session recordings?
Yes, Lucky Orange provides dynamic heatmaps and visitor session recordings showing customer behavior, including drop-offs in conversion funnels.
SourceLucky Orange: How is Lucky Orange different from Hotjar?
Lucky Orange combines heatmaps with integrated live chat for real-time support, while Hotjar focuses more on feedback collection and UX research with better privacy defaults.
SourceRelated pages
More on Lucky Orange
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