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Software · head to head

CharlieHR vs Countly

CharlieHR logo

CharlieHR

Software

HR software built for small businesses

From
£5/month
Rated
-
Countly logo

Countly

Software

Product analytics for mobile and web

From
Free
Rated
-

The short version

  • Only Countly has a free tier, so it costs nothing to try first.
  • Each has a real cost: CharlieHR limited payroll integration capabilities compared to dedicated payroll platforms; Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • They diverge on capability: CharlieHR covers Employee Database, Countly covers Event tracking.

Where they differ

Only the attributes on which CharlieHR and Countly actually diverge.

Attributes where CharlieHR and Countly differ
AttributeCharlieHRCountly
Starting price£5/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Mobile (iOS/Android)Web, Mobile, Api
Founded20152012

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CharlieHR

  • Employee Database
  • Time Off Management
  • Onboarding
  • Performance Reviews
  • Team Engagement
  • Company Directory
  • Slack
  • Google Workspace

Only in Countly

  • Event tracking
  • Crash reporting
  • Analytics dashboard
  • User retention
  • Open-source
  • Cloud deployment
  • On-premise deployment
  • Mobile support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CharlieHR

No use cases recorded yet. See the CharlieHR review.

Countly

  • Product analytics for mobile and web applicationsnot CharlieHR
  • Self hosting analytics where data cannot leave the organisationnot CharlieHR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CharlieHR

  • Limited payroll integration capabilities compared to dedicated payroll platforms
  • Pricing structure geared toward UK and Europe, with limited localization for other regions
  • Add-on services like Charlie Recruit and Charlie Advice incur additional costs
  • Smaller employee base (approximately 30 people) compared to enterprise HR competitors

Countly

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Pricing, plan by plan

CharlieHR

£5/month
  • Core HR (Teams 1-4)$5/month
    • Employee onboarding
    • Time off management
    • Document storage

Countly

Free
  • Open SourceFree
    • Open-source
    • Self-hosted
    • Full features

Which should you pick?

Choose CharlieHR if

  • You need employee database.
  • You work on Web, Mobile (iOS/Android).
  • You also want time off management.

Choose Countly if

  • You need event tracking.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want crash reporting.

Questions people ask

Is CharlieHR or Countly better?
Neither clearly leads. CharlieHR starts at £5/month and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CharlieHR or Countly?
Countly has a free tier; the other does not. Paid plans start at £5/month for CharlieHR and Free for Countly.
Does CharlieHR or Countly run on more platforms?
CharlieHR runs on Web, Mobile (iOS/Android). Countly runs on Web, Mobile, Api.
Can I use Countly for free?
Yes. Countly has a free tier, so you can try it without paying. CharlieHR starts at £5/month.
What can CharlieHR do that Countly cannot?
CharlieHR covers Employee Database, Time Off Management, Onboarding, Performance Reviews. Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention. Both handle Web support.

Answered from the vendors’ own pages

CharlieHR: Does CharlieHR offer a free plan?

CharlieHR does not have a free plan, but offers a 7-day free trial without requiring a credit card. Pricing starts at £5/month for teams of 1-4 employees.

Source
CharlieHR: What are CharlieHR's core features?

Core features include employee onboarding, time off tracking, performance reviews, document storage, employee engagement tools, and benefits management with access to 30,000+ discounts.

Source
CharlieHR: Does CharlieHR integrate with payroll systems?

CharlieHR integrates with major HR tech stacks and offers add-on services like Charlie Recruit for hiring automation. Payroll integration capabilities depend on the specific payroll provider you use.

Source
CharlieHR: Is CharlieHR GDPR compliant?

Yes. CharlieHR is GDPR-compliant and ISO 27001-certified, providing strong data security and privacy compliance for European businesses.

Source
CharlieHR: Does CharlieHR support multi-currency?

CharlieHR's pricing is primarily in GBP (British Pounds). International users can access the platform but currency and localization options may be limited.

Source

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