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Professional Services · head to head

Certinia PSA vs Responsive

Certinia PSA logo

Certinia PSA

Professional Services

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Full reviewWebsite
Responsive logo

Responsive

Proposal & Quote

Strategic Response Management

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers; Responsive restricted to Canadian custodians and CIRO compliance; geographic limitation to Canadian market only

Where they differ

Only the attributes on which Certinia PSA and Responsive actually diverge.

Attributes where Certinia PSA and Responsive differ
AttributeCertinia PSAResponsive
Starting priceOn request$400/month
Pricing modelquotesubscription
CategoryProfessional ServicesProposal & Quote
FoundedUnknown2015

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Certinia PSA

Nothing recorded that Responsive does not also cover.

Only in Responsive

  • AI content suggestions
  • Response automation
  • Content library
  • Collaboration
  • Analytics
  • Salesforce
  • Slack
  • Microsoft Teams

What people use each for

The jobs each tool is most often brought in to do.

Certinia PSA

No use cases recorded yet. See the Certinia PSA review.

Responsive

  • Automated back-office administration for Canadian independent portfolio managersnot Certinia PSA
  • Client onboarding and compliance management for investment advisory firmsnot Certinia PSA

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Responsive

  • Restricted to Canadian custodians and CIRO compliance; geographic limitation to Canadian market only
  • Pricing not published; custom quotes required from sales

Pricing, plan by plan

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Responsive

$400/month
  • Professional$400/month
    • AI suggestions
    • Content library
    • Collaboration
  • Enterprise$800/month
    • Advanced AI
    • Custom workflows
    • API access

Which should you pick?

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Responsive on the points above - pick on price and on how each one feels to use.

Certinia PSA review

Choose Responsive if

  • You need ai content suggestions.
  • You also want response automation.
Responsive review

Questions people ask

Is Certinia PSA or Responsive better?
Neither clearly leads. Certinia PSA starts at On request and Responsive at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Certinia PSA or Responsive?
Certinia PSA starts at On request and Responsive at $400/month.
Does Certinia PSA or Responsive run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What can Certinia PSA do that Responsive cannot?
Responsive covers AI content suggestions, Response automation, Content library, Collaboration.
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Related pages

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