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Government · head to head

CentralSquare vs Silent Eight

CentralSquare logo

CentralSquare

Government

Public Safety and Administration Software

From
$1500/month
Free plan
No
Full reviewWebsite
Silent Eight logo

Silent Eight

Cybersecurity

AI adjudication of sanctions screening and AML alerts

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare no pricing information is published on the website; Silent Eight automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • They diverge on capability: CentralSquare covers Computer-Aided Dispatch, Silent Eight covers Alert adjudication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CentralSquare and Silent Eight actually diverge.

Attributes where CentralSquare and Silent Eight differ
AttributeCentralSquareSilent Eight
Starting price$1500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, Ios, AndroidWeb, Linux
CategoryGovernmentCybersecurity
Founded2018Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare

  • Computer-Aided Dispatch
  • Records Management
  • Jail Management
  • Fire RMS
  • Community Development
  • Esri ArcGIS
  • FBI CJIS
  • NCIC

Only in Silent Eight

  • Alert adjudication
  • Narrative generation
  • Name screening automation
  • Quality assurance
  • Shadow mode
  • Model transparency reporting

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare

  • Citizen Servicesnot Silent Eight
  • Records Managementnot Silent Eight
  • Public Safetynot Silent Eight
  • Civic Engagementnot Silent Eight

Silent Eight

  • A bank whose level one screening team spends most of its time closing obvious false name matchesnot CentralSquare
  • A payments institution with alert volumes growing faster than it can recruit and train analystsnot CentralSquare
  • A compliance function asked by a regulator to demonstrate consistency of alert decisions across offshore teamsnot CentralSquare
  • An institution that has just tightened screening thresholds after an enforcement action and cannot staff the resulting alert increasenot CentralSquare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare

  • No pricing information is published on the website
  • Pricing model is not disclosed; visitors are directed to request a demo or contact sales

Silent Eight

  • Automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • It does not improve detection, so an institution with a poorly tuned monitoring system automates the handling of bad alerts rather than fixing why they exist.
  • Pricing is tied to alert volume, which means efficiency gains elsewhere that reduce alerts also reduce the vendor bill in a way sales teams structure minimums against.
  • The headcount saving is only realised if the institution actually reduces the analyst pool, and many banks redeploy rather than cut, leaving the business case unrealised on paper.
  • As a mid-sized private vendor serving tier one banks, concentration risk cuts both ways; the loss of one large client materially affects the company, and buyers should ask about financial stability during diligence.

Pricing, plan by plan

CentralSquare

$1500/month
  • Public Safety Suite$1500/month
    • CAD
    • Records Management
    • Mobile Solutions

Silent Eight

On request
  • Iris$undefined/year
    • Priced by alert volume adjudicated
    • Deploys against existing screening and monitoring systems
    • Shadow mode evaluation period

Which should you pick?

Choose CentralSquare if

  • You need computer-aided dispatch.
  • You work on Web, Desktop, Ios, Android.
  • You also want records management.
CentralSquare review

Choose Silent Eight if

  • You need alert adjudication.
  • You work on Web, Linux.
  • You also want narrative generation.
Silent Eight review

Questions people ask

Is CentralSquare or Silent Eight better?
Neither clearly leads. CentralSquare starts at $1500/month and Silent Eight at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare or Silent Eight?
CentralSquare starts at $1500/month and Silent Eight at On request.
Does CentralSquare or Silent Eight run on more platforms?
CentralSquare runs on Web, Desktop, Ios, Android. Silent Eight runs on Web, Linux.
What is CentralSquare best used for?
CentralSquare is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Silent Eight is typically brought in for.
What can CentralSquare do that Silent Eight cannot?
CentralSquare covers Computer-Aided Dispatch, Records Management, Jail Management, Fire RMS. Silent Eight covers Alert adjudication, Narrative generation, Name screening automation, Quality assurance.

Answered from the vendors’ own pages

CentralSquare: How much does CentralSquare cost?

CentralSquare does not publish pricing on its website. The company directs customers to request a demo or schedule a call with their sales team to discuss pricing.

Source
Silent Eight: Does Silent Eight replace our screening system?

No. It consumes alerts from your existing screening and monitoring systems and decides them. The detection layer stays where it is.

CentralSquare: What is CentralSquare's pricing model?

The pricing model is not disclosed. CentralSquare appears to use a custom quote or consultation-based approach, as the website does not mention subscription plans or tier-based pricing.

Source
Silent Eight: Will a regulator accept AI closing alerts?

It depends on your jurisdiction and your model governance evidence. Banks typically run extended shadow mode first and phase auto-closure by alert type.

CentralSquare: Is there a free tier or trial?

No information about free tiers or trials is available on the website.

Source
Silent Eight: Where is the company based?

Singapore, with offices in New York, London and Warsaw.

CentralSquare: How do I get a pricing quote?

Contact CentralSquare through their website to request a demo or schedule a call with their sales team.

Source
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