Software · head to head
Capsule CRM vs Tana
The short version
- Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Tana the free plan hosts only 5 meetings a month with AI transcripts and summaries
Where they differ
Only the attributes on which Capsule CRM and Tana actually diverge.
| Attribute | Capsule CRM | Tana |
|---|---|---|
| Platforms | Web | Web, Desktop |
| Founded | Unknown | 2020 |
Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule CRM
Nothing recorded that Tana does not also cover.
Only in Tana
- Outliner interface
- Supertags
- Live queries
- AI integration
- Graph views
- Email capture
- API
- Zapier
What people use each for
The jobs each tool is most often brought in to do.
Capsule CRM
No use cases recorded yet. See the Capsule CRM review.
Tana
- Structured note taking with a graph based supertag data modelnot Capsule CRM
- Automatic meeting capture with AI transcripts and summariesnot Capsule CRM
- Turning notes into queryable structured databasesnot Capsule CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Tana
- The free plan hosts only 5 meetings a month with AI transcripts and summaries
- The free plan connects only 1 calendar and allows 50 AI queries
- Pro is $30 per user per month at standard price, with $20 shown as an early bird rate
- Max is $120 per user per month at standard price, with $80 shown as an early bird rate
- Integrations and full MCP require the Pro plan
- Dedicated support and onboarding, and unlimited agents, skills and types, require the Max plan
- The Business plan is custom priced, billed yearly and has no published rate
- The free trial runs 30 days
Pricing, plan by plan
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Tana
Free- FreeFree
- Core features
- Supertags
- Searches
- Pro$10/month
- Advanced AI
- Priority support
- Extended history
Which should you pick?
Choose Tana if
- You need outliner interface.
- You want to start without paying.
- You work on Web, Desktop.
- You also want supertags.
Questions people ask
- Is Capsule CRM or Tana better?
- Neither clearly leads. Capsule CRM starts at Free and Tana at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule CRM or Tana?
- Capsule CRM starts at Free and Tana at Free.
- Does Capsule CRM or Tana run on more platforms?
- Capsule CRM runs on Web. Tana runs on Web, Desktop.
- Can I use Capsule CRM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What can Capsule CRM do that Tana cannot?
- Tana covers Outliner interface, Supertags, Live queries, AI integration.
Related pages
More on Capsule CRM
Keep looking
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