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CRM & Sales · head to head

Bitrix24 vs Google Workspace

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Google Workspace logo

Google Workspace

All industries

Everything you need to get work done, all in one place

From
€3.4/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Google Workspace starter tier storage limited to 30 GB per user, requiring upgrade to Standard or higher for adequate document storage
  • They diverge on capability: Bitrix24 covers Contact management, Google Workspace covers Gmail business email.

Where they differ

Only the attributes on which Bitrix24 and Google Workspace actually diverge.

Attributes where Bitrix24 and Google Workspace differ
AttributeBitrix24Google Workspace
Starting priceFree€3.4/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb
CategoryCRM & SalesAll industries
Founded20122006

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier

Only in Google Workspace

  • Gmail business email
  • Google Drive storage
  • Google Docs, Sheets, Slides
  • Google Calendar
  • Google Meet video conferencing
  • Google Chat
  • Google Forms
  • Google Sites

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Google Workspace
  • Team chat, tasks and project management in one suitenot Google Workspace
  • Telephony and email integrated with customer recordsnot Google Workspace
  • Document storage and collaborationnot Google Workspace
  • Workflow automation and HR records on the higher tiersnot Google Workspace

Google Workspace

  • Business email and calendar managementnot Bitrix24
  • Collaborative document editingnot Bitrix24
  • Video conferencing and meetingsnot Bitrix24
  • Secure document storage and sharingnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Google Workspace

  • Starter tier storage limited to 30 GB per user, requiring upgrade to Standard or higher for adequate document storage
  • Starter and Standard tiers both capped at maximum 300 users per organisation
  • Video meetings limited to 100 participants on Starter tier, 150 on Standard tier
  • Recording capabilities only available on Standard tier and above
  • eDiscovery, Vault, and advanced security features only available on Plus and Enterprise tiers

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Google Workspace

€3.4/month

No published plan breakdown. See the Google Workspace review.

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Google Workspace if

  • You need gmail business email.
  • You also want google drive storage.
Google Workspace review

Questions people ask

Is Bitrix24 or Google Workspace better?
Neither clearly leads. Bitrix24 starts at Free and Google Workspace at €3.4/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Google Workspace?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and €3.4/month for Google Workspace.
Does Bitrix24 or Google Workspace run on more platforms?
Bitrix24 runs on Web, Ios, Android. Google Workspace runs on Web.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Google Workspace starts at €3.4/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Google Workspace is typically brought in for.
What can Bitrix24 do that Google Workspace cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Google Workspace covers Gmail business email, Google Drive storage, Google Docs, Sheets, Slides, Google Calendar. Both handle Slack.
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Related pages

More on Bitrix24

More on Google Workspace

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