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Accounting · head to head

Basware vs Ottimate

Basware logo

Basware

Accounting

Invoice automation and e-invoicing compliance across a large number of national mandates

From
On request
Rated
-
Ottimate logo

Ottimate

Accounting

Invoice capture and accounts payable automation trained on food and beverage distributor formats

From
On request
Rated
-

The short version

  • Each has a real cost: Basware the e-invoicing compliance breadth that justifies the price is worthless to a company operating in a single country, where cheaper AP automation tools will do the same work.; Ottimate nothing is published about price, and quotes are structured by location and invoice volume, so a group with a few high-volume sites and one with many low-volume sites can receive very different numbers for the same total spend
  • They diverge on capability: Basware covers Invoice capture, Ottimate covers Line-item invoice capture.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Basware and Ottimate actually diverge.

Attributes where Basware and Ottimate differ
AttributeBaswareOttimate

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Accounting).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basware

  • Invoice capture
  • Matching
  • Approval workflow
  • E-invoicing compliance
  • Supplier network
  • Payment execution
  • Spend analytics
  • ERP integration

Only in Ottimate

  • Line-item invoice capture
  • GL coding
  • Approval routing
  • Supplier payments
  • Price change alerts
  • Purchase order matching
  • Digital invoice retrieval

What people use each for

The jobs each tool is most often brought in to do.

Basware

  • A multinational needing compliant electronic invoicing across Italy, Poland, France and Mexico without building each mandate itselfnot Ottimate
  • A shared service centre processing hundreds of thousands of invoices a year that needs touchless processing rates measured and improvednot Ottimate
  • A group standardising accounts payable across subsidiaries running different ERP systemsnot Ottimate
  • A finance function trying to capture early payment discounts that are currently lost to slow approval cyclesnot Ottimate

Ottimate

  • A 40 site restaurant group whose bookkeepers key distributor invoices line by line to track food costnot Basware
  • An operator that wants to know within a week when a supplier raises the price of an item outside the contracted schedulenot Basware
  • A hotel group standardising accounts payable approvals across properties that each have their own general manager sign-off rulesnot Basware
  • A finance team migrating from paper invoice files that needs digital retrieval from supplier portals rather than chasing branches for copiesnot Basware

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basware

  • The e-invoicing compliance breadth that justifies the price is worthless to a company operating in a single country, where cheaper AP automation tools will do the same work.
  • Implementation is a substantial integration project involving ERP connectors, supplier onboarding and country-by-country compliance configuration, and it is priced and timed accordingly.
  • The user interface is dated next to newer accounts payable products, and approvers outside finance find it unintuitive, which slows the very cycle times the system is bought to improve.
  • Supplier onboarding onto the network is the hidden effort: the touchless processing rate depends on how many suppliers actually send electronic invoices, and that is a change management programme, not a software setting.
  • Growth by acquisition, including Glantus, has left overlapping analytics capability and integration work still in progress, so buyers should check which components share a data model today.

Ottimate

  • Nothing is published about price, and quotes are structured by location and invoice volume, so a group with a few high-volume sites and one with many low-volume sites can receive very different numbers for the same total spend
  • The line-item extraction advantage is trained on food and beverage distributor formats, so accuracy on long-tail suppliers, service invoices and one-off vendors falls back to general OCR and needs human review
  • It is an accounts payable layer, not an inventory or recipe costing system, so operators still need Restaurant365 or an equivalent for true plate costing and the value depends on that integration behaving
  • The company has rebranded once already from Plate IQ, and much of the third party comparison material still uses the old name or wrongly attributes it to AvidXchange, which makes independent due diligence unusually hard
  • Payment execution through the platform introduces a dependency on Ottimate for supplier relationships, and moving away later means re-establishing payment details with every vendor rather than simply exporting data

Pricing, plan by plan

Basware

On request
  • Basware$undefined/year
    • Invoice automation, matching and approval
    • E-invoicing compliance across national mandates
    • Supplier network connectivity

Ottimate

On request
  • Ottimate$undefined/year
    • Quoted by location count and invoice volume
    • Payment rails may carry separate transaction charges
    • Implementation and accounting system integration scoped separately

Which should you pick?

Choose Basware if

  • You need invoice capture.
  • You work on Web, iOS, Android.
  • You also want matching.

Choose Ottimate if

  • You need line-item invoice capture.
  • You work on Web, iOS, Android.
  • You also want gl coding.

Questions people ask

Is Basware or Ottimate better?
Neither clearly leads. Basware starts at On request and Ottimate at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basware or Ottimate?
Basware starts at On request and Ottimate at On request.
Does Basware or Ottimate run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Basware best used for?
Basware is most often used for a multinational needing compliant electronic invoicing across italy, poland, france and mexico without building each mandate itself, a shared service centre processing hundreds of thousands of invoices a year that needs touchless processing rates measured and improved, a group standardising accounts payable across subsidiaries running different erp systems, a finance function trying to capture early payment discounts that are currently lost to slow approval cycles. Of those, a multinational needing compliant electronic invoicing across italy, poland, france and mexico without building each mandate itself and a shared service centre processing hundreds of thousands of invoices a year that needs touchless processing rates measured and improved are not what Ottimate is typically brought in for.
What can Basware do that Ottimate cannot?
Basware covers Invoice capture, Matching, Approval workflow, E-invoicing compliance. Ottimate covers Line-item invoice capture, GL coding, Approval routing, Supplier payments.

Answered from the vendors’ own pages

Basware: Should we buy Basware if we only operate in one country?

Probably not. Its main advantage is multi-country e-invoicing compliance. In a single jurisdiction, cheaper AP automation gives you the same result.

Ottimate: Is Ottimate owned by AvidXchange?

No. Ottimate is the rebranded Plate IQ and operates as an independent venture-backed company. AvidXchange is a competitor, not the parent.

Basware: Does it handle mandatory e-invoicing regimes?

Yes, and that is the core reason to choose it. It covers a wide set of national mandates as a service rather than an integration project you run yourself.

Ottimate: What was it called before?

Plate IQ. The company kept the same product and renamed it Ottimate.

Basware: What drives the price?

Invoice volume, number of countries and modules. It is quoted, and implementation with ERP connectors and supplier onboarding is separate.

Ottimate: Does it work outside restaurants?

It will process any invoice, but the line-item extraction accuracy that justifies the price is tuned to food and beverage distributors. Other industries should test carefully before committing.

Basware: What determines the return?

The share of invoices arriving electronically. Touchless rates depend on supplier adoption, so budget for a supplier onboarding programme, not just the software.

Ottimate: Does it replace Restaurant365?

No. It handles invoice capture, approval and payment. Recipe costing and restaurant-specific inventory stay in Restaurant365 or an equivalent.

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