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Software · head to head

Akita vs Mixpanel

Akita logo

Akita

Software

Customer Success Without the Complexity

From
$160/month
Rated
-
Full reviewWebsite
Mixpanel logo

Mixpanel

Software

Product analytics that helps you convert, engage, and retain more users

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mixpanel has a free tier, so it costs nothing to try first.
  • Each has a real cost: Akita starts at $49 a month with no free tier, only a 14 day trial; Mixpanel pricing can scale significantly at high volumes with expensive per-user rates
  • They diverge on capability: Akita covers Health scores, Mixpanel covers Event analytics.

Where they differ

Only the attributes on which Akita and Mixpanel actually diverge.

Attributes where Akita and Mixpanel differ
AttributeAkitaMixpanel
Starting price$160/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWebWeb, Mobile, APIs
Founded20182009

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Akita

  • Health scores
  • Customer segments
  • Lifecycle stages
  • Alerts
  • Custom metrics
  • HubSpot
  • Stripe
  • Web support

Only in Mixpanel

  • Event analytics
  • User segmentation
  • Funnel analysis
  • Retention analysis
  • A/B testing
  • Predictive analytics
  • Custom dashboards
  • Real-time data

Both cover

  • Salesforce
  • Intercom

What people use each for

The jobs each tool is most often brought in to do.

Akita

  • Centralising customer data and product activity for a customer success teamnot Mixpanel
  • Building health scores to flag at-risk accountsnot Mixpanel
  • Segmenting customers and triggering automated playbooksnot Mixpanel
  • Identifying expansion revenue opportunitiesnot Mixpanel
  • Task and workflow management for CSMsnot Mixpanel

Mixpanel

  • User behavior analysisnot Akita
  • Product optimizationnot Akita
  • Conversion trackingnot Akita
  • Retention improvementnot Akita
  • Feature adoptionnot Akita

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Akita

  • Starts at $49 a month with no free tier, only a 14 day trial
  • Tier breakdown above the entry price is not published

Mixpanel

  • Pricing can scale significantly at high volumes with expensive per-user rates
  • Limited built-in data visualization options compared to some competitors
  • Requires implementation expertise to properly instrument event tracking

Pricing, plan by plan

Akita

$160/month
  • Starter$160/month
    • Health scores
    • Basic integrations
    • Alerts
  • Professional$400/month
    • Unlimited integrations
    • Custom metrics
    • API

Mixpanel

Free

No published plan breakdown. See the Mixpanel review.

Which should you pick?

Choose Akita if

  • You need health scores.
  • You also want customer segments.
Akita review

Choose Mixpanel if

  • You need event analytics.
  • You want to start without paying.
  • You work on Web, Mobile, APIs.
  • You also want user segmentation.
Mixpanel review

Questions people ask

Is Akita or Mixpanel better?
Neither clearly leads. Akita starts at $160/month and Mixpanel at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Akita or Mixpanel?
Mixpanel has a free tier; the other does not. Paid plans start at $160/month for Akita and Free for Mixpanel.
Does Akita or Mixpanel run on more platforms?
Akita runs on Web. Mixpanel runs on Web, Mobile, APIs.
Can I use Mixpanel for free?
Yes. Mixpanel has a free tier, so you can try it without paying. Akita starts at $160/month.
What is Akita best used for?
Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Mixpanel is typically brought in for.
What can Akita do that Mixpanel cannot?
Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Mixpanel covers Event analytics, User segmentation, Funnel analysis, Retention analysis. Both handle Salesforce, Intercom.

Answered from the vendors’ own pages

Mixpanel: Is Mixpanel free?

Yes, Mixpanel offers a generous free plan with up to 20 million events per month, unlimited team members, core analytics reports, 10K session replays, and 12 months data retention. No credit card required.

Source
Mixpanel: How does Mixpanel pricing work?

Mixpanel pricing is based on Monthly Tracked Users (MTUs). The free tier includes core analytics. Growth tier starts at $20/month for up to 10,000 MTUs. Enterprise pricing is custom based on volume, retention, and contract terms.

Source
Mixpanel: What are Mixpanel's core analytics features?

Mixpanel provides Insights for user behavior analysis, Funnels for conversion tracking, Flows for user journey visualization, and Retention analysis. All available on the free tier.

Source
Mixpanel: Does Mixpanel track page views or events?

Mixpanel tracks user actions and events rather than page views, providing a more granular understanding of user behavior. It offers a simple SDK compatible with major platforms including mobile.

Source
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Related pages

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