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Software · head to head

Dialpad vs Microsoft Teams Live Events

Dialpad logo

Dialpad

Software

Cloud phone and voice communications

From
On request
Rated
-
Full reviewWebsite
Microsoft Teams Live Events logo

Microsoft Teams Live Events

Software

Enterprise live event and webinar platform by Microsoft

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Microsoft Teams Live Events has a free tier, so it costs nothing to try first.
  • Each has a real cost: Dialpad pricing details not publicly disclosed; requires contacting sales; Microsoft Teams Live Events teams live events retired on June 30, 2026, and only events scheduled before that date remain supported through February 28, 2027
  • They diverge on capability: Dialpad covers Voice calls, Microsoft Teams Live Events covers Live Q&A.

Where they differ

Only the attributes on which Dialpad and Microsoft Teams Live Events actually diverge.

Attributes where Dialpad and Microsoft Teams Live Events differ
AttributeDialpadMicrosoft Teams Live Events
Starting priceOn requestFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, MobileWindows, Mac, IOS, Android, Web
Founded20131975

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dialpad

  • Voice calls
  • Video meeting
  • Chat
  • Analytics
  • Call recording
  • Slack
  • Salesforce
  • HubSpot

Only in Microsoft Teams Live Events

  • Live Q&A
  • Attendee engagement
  • RTMP support
  • Recording
  • Microsoft 365 integration
  • Azure
  • SharePoint
  • Outlook

Both cover

  • Microsoft 365
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Dialpad

  • Customer service with AI voice and chat agentsnot Microsoft Teams Live Events
  • Autonomous contact centre operations with handoff to humansnot Microsoft Teams Live Events
  • Multi-channel communication (voice, chat, SMS, email)not Microsoft Teams Live Events
  • HIPAA-compliant healthcare communicationnot Microsoft Teams Live Events

Microsoft Teams Live Events

  • One to many broadcast of company town halls to large internal audiencesnot Dialpad
  • Streaming an externally produced RTMP feed from a hardware encoder to Teams viewersnot Dialpad

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dialpad

  • Pricing details not publicly disclosed; requires contacting sales
  • AI Agent pricing uses credit-based model with pay-per-value structure
  • Specific pricing tiers and feature comparisons not available on public website

Microsoft Teams Live Events

  • Teams live events retired on June 30, 2026, and only events scheduled before that date remain supported through February 28, 2027
  • Microsoft directs users to the separate unified Teams events experience instead
  • Organizers must use the Teams web client to schedule a live event; scheduling is not available in the desktop client
  • Users cannot schedule meetings or live events when offline or running with limited bandwidth
  • Keeping internal broadcast traffic off the corporate network requires an eCDN, either Microsoft's own or a certified partner such as Hive, Kollective or Ramp

Pricing, plan by plan

Dialpad

On request

No published plan breakdown. See the Dialpad review.

Microsoft Teams Live Events

Free
  • Microsoft Teams FreeFree
    • Up to 300 participants
    • Live events
  • Microsoft 365 Business Basic$6/month
    • Enhanced live events
    • 10000 attendees
  • Microsoft 365 Business Standard$12.5/month
    • Advanced features
    • Unlimited events

Which should you pick?

Choose Dialpad if

  • You need voice calls.
  • You work on Web, Mobile.
  • You also want video meeting.
Dialpad review

Choose Microsoft Teams Live Events if

  • You need live q&a.
  • You want to start without paying.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want attendee engagement.
Microsoft Teams Live Events review

Questions people ask

Is Dialpad or Microsoft Teams Live Events better?
Neither clearly leads. Dialpad starts at On request and Microsoft Teams Live Events at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dialpad or Microsoft Teams Live Events?
Microsoft Teams Live Events has a free tier; the other does not. Paid plans start at On request for Dialpad and Free for Microsoft Teams Live Events.
Does Dialpad or Microsoft Teams Live Events run on more platforms?
Dialpad runs on Web, Mobile. Microsoft Teams Live Events runs on Windows, Mac, IOS, Android, Web.
Can I use Microsoft Teams Live Events for free?
Yes. Microsoft Teams Live Events has a free tier, so you can try it without paying. Dialpad starts at On request.
What is Dialpad best used for?
Dialpad is most often used for customer service with ai voice and chat agents, autonomous contact centre operations with handoff to humans, multi-channel communication (voice, chat, sms, email), hipaa-compliant healthcare communication. Of those, customer service with ai voice and chat agents and autonomous contact centre operations with handoff to humans are not what Microsoft Teams Live Events is typically brought in for.
What can Dialpad do that Microsoft Teams Live Events cannot?
Dialpad covers Voice calls, Video meeting, Chat, Analytics. Microsoft Teams Live Events covers Live Q&A, Attendee engagement, RTMP support, Recording. Both handle Microsoft 365, Web support.
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Related pages

More on Dialpad

More on Microsoft Teams Live Events

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