Softwr

Software · head to head

8x8 Contact Center vs Payoneer

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Payoneer logo

Payoneer

Software

One account. Infinite opportunities.

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Payoneer an annual account fee of $29.95 USD applies if the account receives less than $6,000 USD in any 12 consecutive months
  • They diverge on capability: 8x8 Contact Center covers Voice, Payoneer covers Receive payments.

Where they differ

Only the attributes on which 8x8 Contact Center and Payoneer actually diverge.

Attributes where 8x8 Contact Center and Payoneer differ
Attribute8x8 Contact CenterPayoneer
Starting price$85/month$29/month
Pricing modelsubscriptionusage-based
PlatformsWeb, Desktop, Ios, AndroidWeb, Ios, Android
Founded19872005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Payoneer

  • Receive payments
  • Multi-currency accounts
  • Working capital
  • Mass payouts
  • Marketplace integrations
  • Amazon
  • Fiverr
  • Upwork

Both cover

  • PCI DSS
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Payoneer
  • Contact centernot Payoneer
  • Remote worknot Payoneer
  • Customer supportnot Payoneer

Payoneer

  • Receiving marketplace and platform payouts as a freelancer or sellernot 8x8 Contact Center
  • Holding receiving accounts in several currenciesnot 8x8 Contact Center
  • Paying suppliers and withdrawing to a local bank accountnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Payoneer

  • An annual account fee of $29.95 USD applies if the account receives less than $6,000 USD in any 12 consecutive months
  • The Payoneer card carries a $29.95 USD annual fee and $12.95 USD for a replacement
  • Converting between Payoneer balances in different currencies costs 0.50%
  • Receiving into a non local currency receiving account costs 1%, minimum $1.00 USD
  • Receiving by credit card costs up to 3.99% plus $0.49 USD
  • Withdrawing to a bank in the recipient's local currency costs 1.2% to 4%
  • ATM withdrawals cost $3.15 USD plus up to 1.8%, rising to 3.5% when currency is converted
  • Card purchases requiring conversion cost up to 3.5%

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Payoneer

$29/month
  • StandardFree
    • Receive payments
    • Multi-currency
    • Marketplace connections

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Payoneer if

  • You need receive payments.
  • You work on Web, Ios, Android.
  • You also want multi-currency accounts.
Payoneer review

Questions people ask

Is 8x8 Contact Center or Payoneer better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Payoneer at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Payoneer?
8x8 Contact Center starts at $85/month and Payoneer at $29/month.
Does 8x8 Contact Center or Payoneer run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Payoneer runs on Web, Ios, Android.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Payoneer is typically brought in for.
What can 8x8 Contact Center do that Payoneer cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Payoneer covers Receive payments, Multi-currency accounts, Working capital, Mass payouts. Both handle PCI DSS, Web support, Ios support, Android support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on 8x8 Contact Center

More on Payoneer

Keep looking

Other head to heads