Softwr

Customer Support · head to head

8x8 Contact Center vs Dashlane

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Dashlane logo

Dashlane

Technology

Password management made easy for businesses

From
$4.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Dashlane highest pricing among major password managers at $60/year with no monthly subscription option
  • They diverge on capability: 8x8 Contact Center covers Voice, Dashlane covers Password manager.

Where they differ

Only the attributes on which 8x8 Contact Center and Dashlane actually diverge.

Attributes where 8x8 Contact Center and Dashlane differ
Attribute8x8 Contact CenterDashlane
Starting price$85/month$4.99/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Desktop, Ios, AndroidWeb, Windows, macOS, iOS, Android, Browser Extensions
CategoryCustomer SupportTechnology
Founded19872009

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Dashlane

  • Password manager
  • Digital wallet
  • Dark web monitoring
  • VPN for WiFi protection
  • Two-factor authentication
  • Password generator
  • Secure sharing
  • Security dashboard

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Dashlane
  • Contact centernot Dashlane
  • Remote worknot Dashlane
  • Customer supportnot Dashlane

Dashlane

  • Password managementnot 8x8 Contact Center
  • Identity protectionnot 8x8 Contact Center
  • Secure credential sharingnot 8x8 Contact Center
  • Compliance requirementsnot 8x8 Contact Center
  • VPN protectionnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Dashlane

  • Highest pricing among major password managers at $60/year with no monthly subscription option
  • Restricted free tier with only 25 passwords on single device compared to Bitwarden's unlimited free tier
  • No traditional desktop application, users must rely on browser extension or mobile apps
  • Closed-source code prevents independent security verification unlike open-source competitors
  • Limited 2FA options supporting only authenticator apps, not biometric or SMS authentication

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Dashlane

$4.99/month
  • Premium$4.99/month
    • Secure vault
    • Password generation

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Dashlane if

  • You need password manager.
  • You work on Web, Windows, macOS, iOS, Android, Browser Extensions.
  • You also want digital wallet.
Dashlane review

Questions people ask

Is 8x8 Contact Center or Dashlane better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Dashlane at $4.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Dashlane?
8x8 Contact Center starts at $85/month and Dashlane at $4.99/month.
Does 8x8 Contact Center or Dashlane run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Dashlane runs on Web, Windows, macOS, iOS, Android, Browser Extensions.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Dashlane is typically brought in for.
What can 8x8 Contact Center do that Dashlane cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Dashlane covers Password manager, Digital wallet, Dark web monitoring, VPN for WiFi protection.

Answered from the vendors’ own pages

Dashlane: What happened to Dashlane's free plan?

Dashlane discontinued its free plan in September 2025. The entry-level plan now starts at $4.99/month (billed annually) for Premium, or businesses can use a 30-day money-back guarantee to test the service.

Source
Dashlane: What platforms does Dashlane support?

Dashlane is available on Windows, macOS, iOS, Android, and Chromebook. Browser extensions work with Chrome, Firefox, Edge, Opera, and Brave. However, Dashlane no longer has a traditional desktop application.

Source
Dashlane: Does Dashlane support SSO integration?

Yes, Dashlane integrates with SAML 2.0 Identity Providers for SSO, plus SCIM for user provisioning and deprovisioning. However, the Safari browser extension does not support self-hosted SSO due to Apple limitations.

Source
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Related pages

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