Technology · head to head
Dashlane vs DelightChat

Dashlane
Technology
Password management made easy for businesses
- From
- $4.99/month
- Rated
- -

DelightChat
Customer Support
Omnichannel customer support for D2C brands
- From
- $29/month
- Rated
- -
The short version
- Each has a real cost: Dashlane highest pricing among major password managers at $60/year with no monthly subscription option; DelightChat startup plan at $29/month has limited features compared to competitors
- They diverge on capability: Dashlane covers Password manager, DelightChat covers Unified inbox.
Where they differ
Only the attributes on which Dashlane and DelightChat actually diverge.
| Attribute | Dashlane | DelightChat |
|---|---|---|
| Starting price | $4.99/month | $29/month |
| Platforms | Web, Windows, macOS, iOS, Android, Browser Extensions | Web, Ios, Android |
| Category | Technology | Customer Support |
| Founded | 2009 | 2020 |
Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Dashlane
- Password manager
- Digital wallet
- Dark web monitoring
- VPN for WiFi protection
- Two-factor authentication
- Password generator
- Secure sharing
- Security dashboard
Only in DelightChat
- Unified inbox
- WhatsApp integration
- Instagram DM
- Facebook Messenger
- Order management
- Shopify
- WooCommerce
What people use each for
The jobs each tool is most often brought in to do.
Dashlane
- Password managementnot DelightChat
- Identity protectionnot DelightChat
- Secure credential sharingnot DelightChat
- Compliance requirementsnot DelightChat
- VPN protectionnot DelightChat
DelightChat
- E-commerce supportnot Dashlane
- WhatsApp marketingnot Dashlane
- Order inquiriesnot Dashlane
- Social commercenot Dashlane
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Dashlane
- Highest pricing among major password managers at $60/year with no monthly subscription option
- Restricted free tier with only 25 passwords on single device compared to Bitwarden's unlimited free tier
- No traditional desktop application, users must rely on browser extension or mobile apps
- Closed-source code prevents independent security verification unlike open-source competitors
- Limited 2FA options supporting only authenticator apps, not biometric or SMS authentication
DelightChat
- Startup plan at $29/month has limited features compared to competitors
- WhatsApp integration requires the official WhatsApp Business API approval process
- Limited customization options for workflow automation compared to enterprise alternatives
Pricing, plan by plan
Dashlane
$4.99/month- Premium$4.99/month
- Secure vault
- Password generation
DelightChat
$29/month- Startup$29/month
- Scale$99/month
- Growth$299/month
Which should you pick?
Choose Dashlane if
- You need password manager.
- You work on Web, Windows, macOS, iOS, Android, Browser Extensions.
- You also want digital wallet.
Choose DelightChat if
- You need unified inbox.
- You work on Web, Ios, Android.
- You also want whatsapp integration.
Questions people ask
- Is Dashlane or DelightChat better?
- Neither clearly leads. Dashlane starts at $4.99/month and DelightChat at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Dashlane or DelightChat?
- Dashlane starts at $4.99/month and DelightChat at $29/month.
- Does Dashlane or DelightChat run on more platforms?
- Dashlane runs on Web, Windows, macOS, iOS, Android, Browser Extensions. DelightChat runs on Web, Ios, Android.
- What is Dashlane best used for?
- Dashlane is most often used for password management, identity protection, secure credential sharing, compliance requirements. Of those, password management and identity protection are not what DelightChat is typically brought in for.
- What can Dashlane do that DelightChat cannot?
- Dashlane covers Password manager, Digital wallet, Dark web monitoring, VPN for WiFi protection. DelightChat covers Unified inbox, WhatsApp integration, Instagram DM, Facebook Messenger.
Answered from the vendors’ own pages
Dashlane: What happened to Dashlane's free plan?
Dashlane discontinued its free plan in September 2025. The entry-level plan now starts at $4.99/month (billed annually) for Premium, or businesses can use a 30-day money-back guarantee to test the service.
SourceDelightChat: What channels does DelightChat support for customer communication?
DelightChat unifies WhatsApp, Instagram DMs, Facebook Messenger, email, and live website chat into a single inbox for managing customer conversations.
SourceDashlane: What platforms does Dashlane support?
Dashlane is available on Windows, macOS, iOS, Android, and Chromebook. Browser extensions work with Chrome, Firefox, Edge, Opera, and Brave. However, Dashlane no longer has a traditional desktop application.
SourceDelightChat: Does DelightChat work with Shopify?
Yes, DelightChat has deep Shopify integration allowing you to view and modify order data while responding to customers, with automatic contact creation for new orders.
SourceDashlane: Does Dashlane support SSO integration?
Yes, Dashlane integrates with SAML 2.0 Identity Providers for SSO, plus SCIM for user provisioning and deprovisioning. However, the Safari browser extension does not support self-hosted SSO due to Apple limitations.
SourceDelightChat: Does DelightChat include WhatsApp marketing beyond support?
Yes, DelightChat includes a WhatsApp Marketing suite for sending broadcasts, automating abandoned cart recovery, and sending order tracking notifications.
SourceRelated pages
More on DelightChat
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- DelightChat vs Amazon Connect
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- DelightChat vs Chatwoot
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- DelightChat vs Freshservice
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