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Software · head to head

8x8 Contact Center vs Affinity Designer

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Affinity Designer logo

Affinity Designer

Software

Professional graphic design software for everyone

From
$69.99/one-time
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Affinity Designer sold as a one-time purchase rather than a subscription: the Windows or macOS edition was priced at CA$94.99, the cross-platform Universal License at CA$224.99, and the standalone iPad edition at CA$24.99 (Internet Archive capture, 1 January 2024)
  • They diverge on capability: 8x8 Contact Center covers Voice, Affinity Designer covers Vector drawing.

Where they differ

Only the attributes on which 8x8 Contact Center and Affinity Designer actually diverge.

Attributes where 8x8 Contact Center and Affinity Designer differ
Attribute8x8 Contact CenterAffinity Designer
Starting price$85/month$69.99/one-time
Pricing modelsubscriptionone-time
PlatformsWeb, Desktop, Ios, AndroidWindows, Macos, Ios
Founded19871994

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Affinity Designer

  • Vector drawing
  • Bezier tools
  • Gradient tools
  • Typography
  • Pixel-perfect editing
  • Artboards
  • Symbols
  • Non-destructive effects

Both cover

  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Affinity Designer
  • Contact centernot Affinity Designer
  • Remote worknot Affinity Designer
  • Customer supportnot Affinity Designer

Affinity Designer

  • Logo designnot 8x8 Contact Center
  • Vector illustrationnot 8x8 Contact Center
  • Icon designnot 8x8 Contact Center
  • Brandingnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Affinity Designer

  • Sold as a one-time purchase rather than a subscription: the Windows or macOS edition was priced at CA$94.99, the cross-platform Universal License at CA$224.99, and the standalone iPad edition at CA$24.99 (Internet Archive capture, 1 January 2024)

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Affinity Designer

$69.99/one-time
  • Standard$69.99/one-time
    • Full version
    • All features
    • Lifetime updates

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Affinity Designer if

  • You need vector drawing.
  • You work on Windows, Macos, Ios.
  • You also want bezier tools.
Affinity Designer review

Questions people ask

Is 8x8 Contact Center or Affinity Designer better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Affinity Designer at $69.99/one-time, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Affinity Designer?
8x8 Contact Center starts at $85/month and Affinity Designer at $69.99/one-time.
Does 8x8 Contact Center or Affinity Designer run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Affinity Designer runs on Windows, Macos, Ios.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Affinity Designer is typically brought in for.
What can 8x8 Contact Center do that Affinity Designer cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Affinity Designer covers Vector drawing, Bezier tools, Gradient tools, Typography. Both handle Ios support.
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