Softwr

Customer Support · head to head

8x8 Contact Center vs Adobe Illustrator

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Adobe Illustrator logo

Adobe Illustrator

Design Tools

Professional vector graphics software

From
$22.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Adobe Illustrator listed on UK G-Cloud as part of Adobe Creative Cloud (which bundles Illustrator) at £58 to £80 per licence per month, via reseller ServiceKey
  • They diverge on capability: 8x8 Contact Center covers Voice, Adobe Illustrator covers Vector drawing.

Where they differ

Only the attributes on which 8x8 Contact Center and Adobe Illustrator actually diverge.

Attributes where 8x8 Contact Center and Adobe Illustrator differ
Attribute8x8 Contact CenterAdobe Illustrator
Starting price$85/month$22.99/month
PlatformsWeb, Desktop, Ios, AndroidWindows, Macos, Ios
CategoryCustomer SupportDesign Tools
Founded19871982

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Adobe Illustrator

  • Vector drawing
  • Bezier tools
  • Shape tools
  • Typography
  • Gradients & effects
  • Symbols & instances
  • Artboards
  • 3D capabilities

Both cover

  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Adobe Illustrator
  • Contact centernot Adobe Illustrator
  • Remote worknot Adobe Illustrator
  • Customer supportnot Adobe Illustrator

Adobe Illustrator

  • Logo designnot 8x8 Contact Center
  • Vector illustrationnot 8x8 Contact Center
  • Icon designnot 8x8 Contact Center
  • Print designnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Adobe Illustrator

  • Listed on UK G-Cloud as part of Adobe Creative Cloud (which bundles Illustrator) at £58 to £80 per licence per month, via reseller ServiceKey

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Adobe Illustrator

$22.99/month
  • Single App$22.99/month
    • Illustrator desktop app
    • 100GB cloud storage
    • Adobe Fonts
  • All Apps$59.99/month
    • All Creative Cloud apps
    • 100GB cloud storage
    • Adobe Stock trial

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Adobe Illustrator if

  • You need vector drawing.
  • You work on Windows, Macos, Ios.
  • You also want bezier tools.
Adobe Illustrator review

Questions people ask

Is 8x8 Contact Center or Adobe Illustrator better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Adobe Illustrator at $22.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Adobe Illustrator?
8x8 Contact Center starts at $85/month and Adobe Illustrator at $22.99/month.
Does 8x8 Contact Center or Adobe Illustrator run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Adobe Illustrator runs on Windows, Macos, Ios.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Adobe Illustrator is typically brought in for.
What can 8x8 Contact Center do that Adobe Illustrator cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Adobe Illustrator covers Vector drawing, Bezier tools, Shape tools, Typography. Both handle SOC2, GDPR.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on 8x8 Contact Center

More on Adobe Illustrator

Keep looking

Other head to heads