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Software · head to head

8x8 Contact Center vs Rive

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Rive logo

Rive

Software

Create interactive animations for any platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Rive has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Rive limited ecosystem of plugins and third-party templates compared to established tools like After Effects
  • They diverge on capability: 8x8 Contact Center covers Voice, Rive covers Vector animation.

Where they differ

Only the attributes on which 8x8 Contact Center and Rive actually diverge.

Attributes where 8x8 Contact Center and Rive differ
Attribute8x8 Contact CenterRive
Starting price$85/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidWeb, iOS, Android, macOS, Windows, Game engines
Founded19872019

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Rive

  • Vector animation
  • State machines
  • Skeletal animation
  • Code export
  • Real-time preview
  • Flutter
  • React
  • iOS SDK

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Rive
  • Contact centernot Rive
  • Remote worknot Rive
  • Customer supportnot Rive

Rive

  • UI animationsnot 8x8 Contact Center
  • Interactive graphicsnot 8x8 Contact Center
  • Game animationsnot 8x8 Contact Center
  • Micro-interactionsnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Rive

  • Limited ecosystem of plugins and third-party templates compared to established tools like After Effects
  • Not ideal for simple looping animations or static graphics that do not require interactivity
  • Production use can expose bugs and rough edges in the editor and runtime
  • No support for 3D animations; limited to 2D vector-based graphics

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Rive

Free
  • FreeFree
    • Design and animate
    • Team collaboration
    • Cannot export or ship
  • Cadet$9/month
    • Export and ship animations
    • Up to 1 team member seat
  • Voyager$32/month
    • Multiple team member seats
    • Advanced features
    • Priority support
  • Enterprise$120/month
    • Custom solutions
    • Dedicated support

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Rive if

  • You need vector animation.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows, Game engines.
  • You also want state machines.
Rive review

Questions people ask

Is 8x8 Contact Center or Rive better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Rive at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Rive?
Rive has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for Rive.
Does 8x8 Contact Center or Rive run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Rive runs on Web, iOS, Android, macOS, Windows, Game engines.
Can I use Rive for free?
Yes. Rive has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Rive is typically brought in for.
What can 8x8 Contact Center do that Rive cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Rive covers Vector animation, State machines, Skeletal animation, Code export. Both handle Web support.

Answered from the vendors’ own pages

Rive: Does Rive replace Adobe After Effects?

No. After Effects creates video files ideal for broadcast, explainers, and YouTube content. Rive creates interactive runtime files that respond to user input in real-time. Use After Effects for video production and Rive for app UI, micro-interactions, and responsive animations in web and mobile products.

Source
Rive: What platforms can I export Rive animations to?

Rive exports to Web, iOS, Android, macOS, and game engines (Unity, Unreal, Defold). It also integrates with frameworks like React, React Native, Flutter, and no-code builders like Framer, Webflow, and Wix Studio.

Source
Rive: Is Rive free to use?

Yes, Rive offers a free plan that allows you to design, animate, and collaborate for free. Paid plans (Cadet $9/mo, Voyager $32/mo, Enterprise $120/mo) are required to export animations and ship them to production environments.

Source
Rive: Does Rive work with React, Vue, and other web frameworks?

Yes. Rive provides official runtimes and libraries for React, React Native, and Flutter. The Rive Renderer is GPU-accelerated and runs at 120fps with MIT-licensed runtimes you can contribute to and modify.

Source
Rive: Can I create 3D animations with Rive?

Rive is a 2D vector animation tool focused on interactive vector graphics. For 3D design and animation, consider Spline or Blender. Rive excels at UI animations, micro-interactions, and responsive 2D graphics.

Source
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