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Luciq

Detect, diagnose and resolve mobile app issues

As of 28 August 2026, Luciq's pricing is not published; the vendor quotes on request. Mobile observability platform for crash detection, performance and engagement monitoring, formerly branded Instabug. Softwr lists it under Mobile Development.

Overview

What Luciq does

Mobile observability platform for crash detection, performance and engagement monitoring, formerly branded Instabug.

What people use it for

  • Detecting crashes and performance issues automatically
  • Reducing mean-time-to-resolution via crash context
  • Identifying visual anomalies in production apps
  • Automating issue labeling by release version

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Luciq.

  • No pricing published; vendor uses DAU-based model requiring custom quotes
  • Pricing calculated from rolling 6-month average usage evaluated twice yearly
  • Enterprise Premier support tier not specified with clear pricing differentiation

Cross-shopped

What people choose instead of Luciq

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does Luciq cost?

Luciq uses Daily Active Users (DAU) based pricing. The vendor does not publish specific rates and requires contacting sales or booking a demo to receive a custom quote based on your usage levels.

Source
What does Luciq charge for exactly?

Luciq charges based on Daily Active Users (DAU) and member seats. The company does not charge for logs, sessions, or traces. Usage is calculated from your rolling 6-month average usage evaluated twice per year.

Source
Does Luciq include all features across pricing tiers?

All Luciq plans include full platform access covering crashes, performance, visual detection, and business metrics, unlimited apps, cross-platform integrations, advanced alerting, and SOC 2 Type II compliance. Support level varies between Enterprise Standard and Enterprise Premier tiers.

Source
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Softwr does not host reviews and shows no star rating for Luciq, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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