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Jaeger

Open-source end-to-end distributed tracing

Overview

What Jaeger does

Jaeger is an open-source distributed tracing system, originally built at Uber and now a graduated CNCF project. It answers the question monitoring dashboards cannot in a microservice architecture: a request took four seconds, and which of the fourteen services it touched was responsible. It collects spans from instrumented services, stores them, and provides a UI for searching traces and viewing them as flame graphs. Modern deployments generally instrument with OpenTelemetry and use Jaeger as the storage and query backend.

What people use it for

  • Finding which service in a request path causes the latency
  • Understanding real service dependencies rather than the diagram on the wiki
  • Debugging failures that only appear under production traffic patterns

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Jaeger.

  • Tracing is only as good as the instrumentation, and partial instrumentation produces misleading gaps
  • Storage is the real operational cost: high-volume tracing on Elasticsearch or Cassandra is a cluster to run and pay for
  • Traces alone, without correlated metrics and logs, leave you switching between tools during an incident

Cross-shopped

What people choose instead of Jaeger

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Jaeger logo
    Jaeger
    vs
    Datadog logo
    Datadog

    Datadog: Commercial APM that bundles tracing with metrics and logs, removing the storage operations Jaeger leaves you

  • Jaeger logo
    Jaeger
    vs
    Grafana logo
    Grafana

    Grafana: Frequently the visualisation layer alongside Jaeger rather than a replacement for it

Pricing

What Jaeger costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Jaeger

Free

  • Full functionality
  • No usage limits
  • Community support

Capabilities

Features

  • Distributed trace search

    Find traces by service, operation, tag or duration

  • Dependency graph

    Derived map of which services call which

  • Adaptive sampling

    Keeps trace volume manageable without losing rare slow requests

  • Pluggable storage

    Elasticsearch, Cassandra and OpenSearch backends

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Jaeger free?

Yes, open source and CNCF-graduated. Costs are the storage backend you run.

Do I use Jaeger or OpenTelemetry?

Both, usually. Instrument with OpenTelemetry and use Jaeger to store and query the traces.

Does Jaeger handle metrics and logs?

No. It is a tracing system. Metrics and logs need Prometheus, Loki or an equivalent.

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Softwr does not host reviews and shows no star rating for Jaeger, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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