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Gloo

Data and AI platform connecting churches, ministries and the people looking for them

As of 1 September 2026, Gloo is free to use. Gloo runs a free tier of messaging and AI tools for churches while making its money from the demand side: ministries, publishers and donors paying to reach people. Softwr lists it under Religion. Gloo is available on Web, iOS, Android.

Overview

What Gloo does

Gloo is a Boulder-based technology company serving what it calls the faith ecosystem. For churches it offers Gloo Workspace, a set of AI assisted tools for sermon preparation, communications, social content and ministry insights, plus a text messaging platform with automated workflows, broadcast messaging and a prayer inbox. It also runs Explorer campaigns that route people searching online for help with addiction, anxiety, marriage or grief towards a participating local church. The distinguishing point is the business model. The church-facing tools are free or cheap because churches are not the revenue source. Gloo monetises the other side: ministries, media organisations, publishers, philanthropists and campaign funders who pay to reach and measure engagement with people the network identifies. Gloo has also assembled a portfolio through more than twenty acquisitions of faith sector brands and content businesses, and has committed substantial funds to AI work aimed at the sector. Buyers are churches of all sizes taking the free tier and larger ministries and denominations buying campaign and data services. The trade-off a church board should weigh is data governance: participation means congregant and enquirer interactions flow through a commercial network whose customers are third parties, and the terms governing that are worth legal review before signing up an entire congregation.

What people use it for

  • A church with no communications budget wanting AI drafting and mass texting without a subscription
  • A congregation that wants to be the local referral destination for people searching online for help with addiction or anxiety
  • A denomination seeking engagement data across its member churches rather than per-church anecdotes
  • A ministry running a national awareness campaign that needs to route responders to nearby churches

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Gloo.

  • Churches are not the paying customer, so the product roadmap answers to ministries, funders and campaign buyers whose interests do not always match a local congregation.
  • Participation routes congregant and enquirer interactions through a commercial data network, and a church board should have the data terms reviewed before enrolling a congregation rather than after.
  • It is not a church management system: there is no membership database, giving ledger, child check-in or rostering, so it sits alongside an existing ChMS rather than replacing one.
  • Free message credits are capped monthly, and a church that builds its weekly communications on texting will exceed them and move to paid volume where the effective cost is comparable to dedicated messaging vendors.
  • The company has grown by acquiring more than twenty brands, and integrating that many products takes time, so overlap and inconsistency between the acquired tools is visible to users.

Cross-shopped

What people choose instead of Gloo

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Gloo logo
    Gloo
    vs
    Planning Center logo
    Planning Center

    Planning Center: A church management system proper, if what you need is records, services and check-in rather than outreach and AI drafting

  • Gloo logo
    Gloo
    vs
    Pushpay logo
    Pushpay

    Pushpay: Where congregation communication and giving need to sit on a paid platform your church controls

Pricing

What Gloo costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

Free

  • Core Workspace AI tools
  • Monthly message credit allowance
  • Prayer inbox
  • No card required

Gloo+ and campaign services

On request

  • Higher message volumes and additional media features
  • Explorer campaign participation
  • Ministry and denomination data services
  • Priced by organisation and campaign, quoted

Capabilities

Features

  • Gloo Workspace

    AI assistants for sermon preparation, communications drafting and social content

  • Church messaging

    Two-way texting, broadcast messaging and automated follow-up sequences

  • Prayer inbox

    Centralised intake and routing of prayer requests

  • Explorer campaigns

    Routing of people searching online for help to a participating local church

  • Ministry insights

    Community and engagement data reporting for church leaders

  • Aggregated content and research

    Sector research, benchmarking data and partner content

  • Free tier

    Message credits and core tools at no cost

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is this the same as Gloo Gateway the API product?

No. This is gloo.com, the faith sector data and AI platform. Gloo Gateway is an unrelated API gateway product from a different company.

Why is it free for churches?

Because churches are not the revenue source. Ministries, publishers, philanthropists and campaign funders pay to reach and measure engagement with the audience the network reaches.

Does it replace our church management software?

No. There is no membership ledger, giving records, check-in or volunteer rostering. Keep your ChMS.

What happens to data about people who contact us through Explorer?

That is the question to put in writing to Gloo before joining. Enquirer data flows through a commercial network, and the governing terms should be reviewed by whoever advises your board.

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Softwr does not host reviews and shows no star rating for Gloo, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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