How much does Pendo cost?

Pendo publishes a single tier, Free, at Free.

Does Pendo have a free plan?

Yes. The Free tier costs nothing and covers 500 mau, core analytics, in-app guides.

Which saas tools can I use without paying?

5 of the 7 saas tools listed alongside Pendo have a free tier: Userpilot, Intercom, Heap, Mixpanel, Canny.

What am I actually paying for with Pendo?

The record lists 29 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for user onboarding, feature adoption, product analytics.

Does Pendo charge per user?

The record carries a price and a billing period for each of its 1 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.

Are these Pendo prices current?

They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.

What should I compare Pendo against before paying?

The closest saas tools in this directory are Userpilot, Intercom, Close, Heap. Each has a side-by-side comparison with Pendo covering price, platforms and features.

SaaS · pricing

Pendo pricing

Pendo publishes a single tier. Below is what it costs, what it covers, and how that compares with the saas tools listed alongside it.

Entry price: Free
Model: Not recorded
Tiers: 1
Free tier: Yes

Pendo plans, side by side

Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.

Pendo pricing tiers
Plan	Price	Features listed	Step up from the tier below
Free	Free	4	Entry tier

Where Pendo stops being free

Free, Free

500 MAU
Core analytics
In-app guides
Roadmaps

No paid tier on record

Pendo lists a free tier and no priced tier above it in the record we hold.

What the product covers

The full Pendo feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Core

Product analytics
In-app messaging
User onboarding
Feature adoption tracking
User feedback
NPS surveys
Session replay
Mobile analytics

Integrations

Salesforce
Slack
Jira
Segment
Zendesk
HubSpot
Google Analytics
Zapier

Security

SOC2
GDPR
ISO27001
HIPAA

Deployment

Cloud deployment

Platform

Web support
Mobile support
Api support

Localization

English language support
French language support
German language support
Spanish language support
Japanese language support

People bring Pendo in for user onboarding, feature adoption, product analytics, user feedback collection, digital adoption. If that is not the job you are buying for, the alternatives to Pendo are worth a look before you commit to a tier.

How that compares in SaaS

Too few saas tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.

Pendo entry price against other SaaS tools
Tool	Entry price	Model	Rated	Head to head
Pendo (this page)	Free	-	-
Userpilot	Free, then $299/month	subscription	-	vs Pendo
Intercom	Free, then $29/month	-	-	vs Pendo
Close	$9/month	-	-	vs Pendo
Heap	Free	-	-	vs Pendo
Mixpanel	Free, then $20/month	-	-	vs Pendo
Canny	Free, then $400/month	subscription	-	vs Pendo

Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Pendo badges page.

Before you pay for Pendo

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: a single tier at Free. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.

Pendo runs on web, mobile, desktop, and is published by Pendo.io Inc of Raleigh, NC. The full record is on the Pendo review, and the rest of the category is under best saas tools.

Pendo pricing on the vendor's own site

Pendo pricing questions

How much does Pendo cost?: Pendo publishes a single tier, Free, at Free.
Does Pendo have a free plan?: Yes. The Free tier costs nothing and covers 500 mau, core analytics, in-app guides.
Which saas tools can I use without paying?: 5 of the 7 saas tools listed alongside Pendo have a free tier: Userpilot, Intercom, Heap, Mixpanel, Canny.
What am I actually paying for with Pendo?: The record lists 29 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for user onboarding, feature adoption, product analytics.
Does Pendo charge per user?: The record carries a price and a billing period for each of its 1 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Pendo prices current?: They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Pendo against before paying?: The closest saas tools in this directory are Userpilot, Intercom, Close, Heap. Each has a side-by-side comparison with Pendo covering price, platforms and features.