Live Chat & Chatbots · pricing
Amazon Lex pricing
No tier breakdown is published on the record we hold for Amazon Lex. Below is what is on record, and how it compares with the live chat & chatbots tools listed alongside it.
- Entry price
- $0.00075/per text request
- Model
- Usage-based
- Tiers
- -
- Free tier
- Not on record
What is on record
The Amazon Lex catalogue entry carries a starting price of $0.00075/per text request and a usage-based pricing model, but no tier breakdown. The category comparison below is still useful, and the Amazon Lex review carries the full feature record.
What the product covers
The full Amazon Lex feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Speech recognition
- Natural language understanding
- Voice and text
- Lambda integration
Integrations
- AWS services
- Lambda
- DynamoDB
- SNS
Platform
- Web support
- Mobile support
- Voice devices support
- Contact centers support
People bring Amazon Lex in for building conversational chatbots leveraging alexa deep learning engine, voice and text-based nlu applications requiring automatic speech recognition, custom conversational interfaces integrated into existing applications. If that is not the job you are buying for, the alternatives to Amazon Lex are worth a look before you commit to a tier.
How that compares in Live Chat & Chatbots
Too few live chat & chatbots tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Amazon Lex (this page) | $0.00075/per text request | usage-based | - | |
| Comm100 | $29/month | subscription | - | vs Amazon Lex |
| Botpress | Free | open-source | - | vs Amazon Lex |
| Ada | Free | subscription | - | vs Amazon Lex |
| Bold360 | On request | subscription | - | vs Amazon Lex |
| Capacity | On request | subscription | - | vs Amazon Lex |
| Acquire | $50/month | subscription | - | vs Amazon Lex |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Amazon Lex badges page.
Before you pay for Amazon Lex
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: not published on the record we hold. With no free tier on record, the cheapest way to answer the rest is to compare Amazon Lex against the tools that do have one before committing.
Amazon Lex runs on web, aws cloud, and is published by Amazon Web Services of Seattle, Washington, USA. The full record is on the Amazon Lex review, and the rest of the category is under best live chat & chatbots tools.
Amazon Lex pricing questions
- How much does Amazon Lex cost?
- Amazon Lex starts at $0.00075/per text request. No tier-by-tier breakdown is published on the record we hold.
- Does Amazon Lex have a free plan?
- Not on the record we hold: Amazon Lex is listed as usage-based. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- Which live chat & chatbots tools can I use without paying?
- 3 of the 7 live chat & chatbots tools listed alongside Amazon Lex have a free tier: Botpress, Ada, Chatra.
- What am I actually paying for with Amazon Lex?
- The record lists 12 features across 3 areas: core, integrations, platform. In practice it is brought in for building conversational chatbots leveraging alexa deep learning engine, voice and text-based nlu applications requiring automatic speech recognition, custom conversational interfaces integrated into existing applications.
- Does Amazon Lex charge per user?
- The record carries a price and a billing period, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Amazon Lex prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Amazon Lex against before paying?
- The closest live chat & chatbots tools in this directory are Comm100, Botpress, Ada, Bold360. Each has a side-by-side comparison with Amazon Lex covering price, platforms and features.