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Software · head to head

Zapier vs MuleSoft

Zapier logo

Zapier

Software

Automate your work across 7,000+ app integrations

From
Free
Rated
-
Full reviewWebsite
MuleSoft logo

MuleSoft

Software

Integration platform as a service (iPaaS) with robust API management

From
$1500/monthly
Rated
-
Full reviewWebsite

The short version

  • Only Zapier has a free tier, so it costs nothing to try first.
  • Each has a real cost: Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action; MuleSoft listed on UK G-Cloud at £6.39 per user per month for the Salesforce MuleSoft Anypoint Platform, via reseller Skyflo Digital Ltd
  • They diverge on capability: Zapier covers App integrations, MuleSoft covers API Gateway.

Where they differ

Only the attributes on which Zapier and MuleSoft actually diverge.

Attributes where Zapier and MuleSoft differ
AttributeZapierMuleSoft
Starting priceFree$1500/monthly
Pricing modelusage-basedsubscription
Free tierYesNo
PlatformsWeb, ApiCloud, On-premises, Hybrid
Founded20111999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zapier

  • App integrations
  • Workflow automation
  • Trigger-based actions
  • Multi-step Zaps
  • Data formatting
  • Conditional logic
  • Error handling
  • Team collaboration

Only in MuleSoft

  • API Gateway
  • API Design
  • Integration Platform
  • SAP
  • Oracle
  • AWS
  • ServiceNow
  • Cloud support

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Zapier

  • Lead managementnot MuleSoft
  • Data synchronizationnot MuleSoft
  • Email automationnot MuleSoft
  • Social media postingnot MuleSoft
  • Customer onboardingnot MuleSoft

MuleSoft

  • API Developmentnot Zapier
  • API Gatewaynot Zapier
  • API Testingnot Zapier
  • API Documentationnot Zapier
  • Microservicesnot Zapier

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zapier

  • The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
  • Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
  • Premium app connectors are withheld from the free plan
  • Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
  • Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49

MuleSoft

  • Listed on UK G-Cloud at £6.39 per user per month for the Salesforce MuleSoft Anypoint Platform, via reseller Skyflo Digital Ltd

Pricing, plan by plan

Zapier

Free
  • FreeFree
    • 100 tasks/month
    • 5 Zaps
    • Two-step Zaps
  • Starter$19.99/month
    • 750 tasks/month
    • 20 Zaps
    • Multi-step Zaps
  • Professional$49/month
    • 2,000 tasks/month
    • Unlimited Zaps
    • Custom logic

MuleSoft

$1500/monthly
  • Starter$1500/monthly
    • API gateway
    • Design center
    • Basic integration
  • Professional$3500/monthly
    • Advanced integration
    • Analytics
    • Team collaboration
  • Enterprise$undefined/monthly
    • Full Anypoint platform
    • Custom SLA
    • Advanced security

Which should you pick?

Choose Zapier if

  • You need app integrations.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want workflow automation.
Zapier review

Choose MuleSoft if

  • You need api gateway.
  • You work on Cloud, On-premises, Hybrid.
  • You also want api design.
MuleSoft review

Questions people ask

Is Zapier or MuleSoft better?
Neither clearly leads. Zapier starts at Free and MuleSoft at $1500/monthly, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zapier or MuleSoft?
Zapier has a free tier; the other does not. Paid plans start at Free for Zapier and $1500/monthly for MuleSoft.
Does Zapier or MuleSoft run on more platforms?
Zapier runs on Web, Api. MuleSoft runs on Cloud, On-premises, Hybrid.
Can I use Zapier for free?
Yes. Zapier has a free tier, so you can try it without paying. MuleSoft starts at $1500/monthly.
What is Zapier best used for?
Zapier is most often used for lead management, data synchronization, email automation, social media posting. Of those, lead management and data synchronization are not what MuleSoft is typically brought in for.
What can Zapier do that MuleSoft cannot?
Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. MuleSoft covers API Gateway, API Design, Integration Platform, SAP. Both handle Salesforce.
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