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LMS · head to head

LearnUpon vs Whatfix

LearnUpon logo

LearnUpon

LMS

Multi-portal learning management for training employees, customers and partners from one instance

From
On request
Rated
-
Full reviewWebsite
Whatfix logo

Whatfix

LMS

In-application guidance and walkthroughs layered over enterprise software you did not build

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: LearnUpon pricing counts registered users, so a partner or customer audience with many dormant accounts pays full price for people who log in once a year, and the finance case degrades as the population grows.; Whatfix whatfix publishes no pricing, and contracts are typically scoped per target application, so extending guidance from Salesforce to Workday is a new commercial negotiation rather than a configuration change.
  • They diverge on capability: LearnUpon covers Multiple portals, Whatfix covers Interactive walkthroughs.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which LearnUpon and Whatfix actually diverge.

Attributes where LearnUpon and Whatfix differ
AttributeLearnUponWhatfix
PlatformsWeb, iOS, AndroidWeb, Windows, macOS, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (LMS).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LearnUpon

  • Multiple portals
  • Central course library
  • Compliance and recertification
  • Learning paths
  • Ecommerce
  • SCORM and xAPI support

Only in Whatfix

  • Interactive walkthroughs
  • Self-help widget
  • Smart tips and beacons
  • Mirror sandbox
  • Product Analytics
  • Desktop and mobile support
  • Content localisation
  • Segmentation

What people use each for

The jobs each tool is most often brought in to do.

LearnUpon

  • A software company that must train staff, certify customers and enable resellers without three separate systemsnot Whatfix
  • Compliance training where the auditor asks for a dated completion record per named employeenot Whatfix
  • Selling certification courses to customers as a revenue line rather than a cost centrenot Whatfix
  • Franchise or dealer networks needing separately branded portals under central content controlnot Whatfix

Whatfix

  • An ERP or CRM go-live where thousands of employees must change how they work and classroom training will not reach them allnot LearnUpon
  • Reducing support tickets on a system where the same five questions account for most of the help desk volumenot LearnUpon
  • Improving data quality by placing field-level guidance where users consistently enter the wrong valuenot LearnUpon
  • A regulated organisation that needs employees to practise a process in a simulated environment before touching production datanot LearnUpon

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LearnUpon

  • Pricing counts registered users, so a partner or customer audience with many dormant accounts pays full price for people who log in once a year, and the finance case degrades as the population grows.
  • The multi-portal design carries administration overhead that a single audience organisation pays for without benefit.
  • Reporting is adequate for completion and compliance and thin for measuring whether training changed behaviour, so organisations needing that add a separate analytics layer.
  • Content authoring is not included at the depth of a dedicated authoring tool, so most customers also licence something like an authoring suite and manage two vendors.
  • Complex competency frameworks, multi year programme structures and academic style progression are not modelled well, which limits it in regulated professions with formal qualification pathways.

Whatfix

  • Whatfix publishes no pricing, and contracts are typically scoped per target application, so extending guidance from Salesforce to Workday is a new commercial negotiation rather than a configuration change.
  • Overlays are anchored to interface elements, so when the underlying vendor ships a UI change your guidance can break silently, and the user sees a walkthrough pointing at a button that has moved; ongoing content ownership is mandatory, not optional.
  • It masks poor interface design rather than fixing it, and organisations sometimes use it to avoid confronting a badly configured system, which leaves the underlying inefficiency in place and adds an annual licence to it.
  • Building good content is real work. A meaningful rollout takes weeks of authoring and testing per application, and the internal effort usually exceeds what the business case assumed.
  • Adding a JavaScript overlay to systems holding HR and financial data triggers a serious security review in regulated industries, and some organisations cannot get approval to inject third-party script into their ERP at all.

Pricing, plan by plan

LearnUpon

On request
  • LearnUpon$undefined/year
    • Quoted by registered user tier and number of portals
    • Annual contracts
    • Not comparable with per active user or per course competitors without modelling

Whatfix

On request
  • Whatfix$undefined/year
    • Annual contract priced by application and user volume
    • Each target application typically licensed separately
    • Mirror and Product Analytics sold as additional modules

Which should you pick?

Choose LearnUpon if

  • You need multiple portals.
  • You work on Web, iOS, Android.
  • You also want central course library.
LearnUpon review

Choose Whatfix if

  • You need interactive walkthroughs.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want self-help widget.
Whatfix review

Questions people ask

Is LearnUpon or Whatfix better?
Neither clearly leads. LearnUpon starts at On request and Whatfix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LearnUpon or Whatfix?
LearnUpon starts at On request and Whatfix at On request.
Does LearnUpon or Whatfix run on more platforms?
LearnUpon runs on Web, iOS, Android. Whatfix runs on Web, Windows, macOS, iOS, Android.
What is LearnUpon best used for?
LearnUpon is most often used for a software company that must train staff, certify customers and enable resellers without three separate systems, compliance training where the auditor asks for a dated completion record per named employee, selling certification courses to customers as a revenue line rather than a cost centre, franchise or dealer networks needing separately branded portals under central content control. Of those, a software company that must train staff, certify customers and enable resellers without three separate systems and compliance training where the auditor asks for a dated completion record per named employee are not what Whatfix is typically brought in for.
What can LearnUpon do that Whatfix cannot?
LearnUpon covers Multiple portals, Central course library, Compliance and recertification, Learning paths. Whatfix covers Interactive walkthroughs, Self-help widget, Smart tips and beacons, Mirror sandbox.

Answered from the vendors’ own pages

LearnUpon: How is LearnUpon priced?

By registered user tier and the number of portals, quoted rather than published. That unit is not comparable with per active user or per course pricing, so model your own population before comparing quotes.

Whatfix: How much does Whatfix cost?

It is not published. Pricing is annual and scoped by application and user volume, with Mirror and Product Analytics as separate modules.

LearnUpon: Can customers and employees be kept separate?

Yes, that is the main design point. Separate portals have their own branding, administrators and catalogues, while sharing courses from one library.

Whatfix: How does it compare with WalkMe?

Functionally similar. The commercial difference is that SAP acquired WalkMe in 2024, so non-SAP buyers increasingly shortlist Whatfix as the independent alternative.

LearnUpon: Does it handle recurring compliance training?

Yes. Recertification cycles, automatic reassignment and per user dated completion records are built in and are a common reason for purchase.

Whatfix: Does it require changes to the target application?

No. It works as an overlay injected via a browser extension or a script, which is why the security review matters more than the technical effort.

Whatfix: Will guidance break when the vendor updates the UI?

It can. Content needs an owner who monitors and repairs it after vendor releases.

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