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Veterinary · head to head

RxWorks vs VetBadger

R

RxWorks

Veterinary

Server-based practice management with a corporate group heritage in Australia, New Zealand and the United Kingdom

From
On request
Rated
-
Full reviewWebsite
VetBadger logo

VetBadger

Veterinary

Cloud veterinary practice management sold in user bands rather than per seat

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RxWorks it is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.; VetBadger pricing is banded rather than per seat, so a three-user clinic pays USD 249, the same as a ten-user one, which is roughly USD 83 per user against USD 25 for a practice that fills the band.
  • They diverge on capability: RxWorks covers Multi-site group operation, VetBadger covers Chart-centric workflow.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which RxWorks and VetBadger actually diverge.

Attributes where RxWorks and VetBadger differ
AttributeRxWorksVetBadger
Starting priceOn request$99/month
Pricing modelquotePer month by user band
PlatformsWindowsWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RxWorks

  • Multi-site group operation
  • Dispensing and stock control
  • Client accounts
  • On-premise database
  • Regional configuration
  • Laboratory integration

Only in VetBadger

  • Chart-centric workflow
  • Banded pricing
  • Chart SMS and email
  • Integrated telehealth
  • Exam reporting
  • QuickBooks sync
  • Cloud hosting
  • Reminders

What people use each for

The jobs each tool is most often brought in to do.

RxWorks

  • A practice joining an Australian, New Zealand or United Kingdom group that already standardises on RxWorksnot VetBadger
  • A group that needs consolidated reporting and centrally controlled price lists across many sitesnot VetBadger
  • A mixed or large animal practice that runs account customers on credit terms rather than payment at the time of servicenot VetBadger
  • A site that cannot rely on its internet connection and needs the clinical record held locallynot VetBadger

VetBadger

  • A two-vet small animal clinic moving off an ageing on-premises server that nobody wants to maintainnot RxWorks
  • A practice that wants client texting logged against the medical record rather than sitting in a separate messaging toolnot RxWorks
  • A clinic adding telehealth consultations without buying a separate video and payment stacknot RxWorks
  • An owner who wants exam and revenue reporting without exporting to a spreadsheet every monthnot RxWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RxWorks

  • It is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.
  • It is a Windows server product, so the group carries hardware, database, patching and backup costs that never appear in the software quotation.
  • Its relevance is regional: outside Australia, New Zealand and the United Kingdom the installed base and the support and consultant network are thin, which matters for a group expanding into new markets.
  • Remote and mobile working is poor compared with cloud systems, which is a growing problem as groups centralise administration and clinicians expect record access away from the practice.
  • The eventual migration off it will be a full data conversion with retraining across every site, and at group scale that project cost should be modelled now rather than treated as a future problem.

VetBadger

  • Pricing is banded rather than per seat, so a three-user clinic pays USD 249, the same as a ten-user one, which is roughly USD 83 per user against USD 25 for a practice that fills the band.
  • Crossing a band boundary is a step change, so hiring one extra person can raise the software bill by USD 150 or USD 250 overnight with no extra capability in return.
  • The integration list is short compared with the market leaders, and in-house laboratory and imaging equipment support is the usual gap, which can mean manual result entry.
  • It is aimed at general small animal practice, with none of the specialty, referral, equine or ambulatory workflow depth that larger platforms carry.
  • As a smaller vendor it has less migration tooling and fewer conversion specialists than the large incumbents, so moving years of legacy records in is more of a project than a service.

Pricing, plan by plan

RxWorks

On request
  • RxWorks$undefined/year
    • Quoted per site, normally under a group agreement
    • Annual support and maintenance charged separately
    • Server infrastructure is the responsibility of the practice or group

VetBadger

$99/month
  • 1 to 2 users$99/month
    • Cloud hosting and backup included
    • Full medical records and scheduling
    • Chart-centric SMS and email
  • 3 to 10 users$249/month
    • Same feature set across the band
    • Flat price whether you have three users or ten
    • Exam detail reporting
  • 11 to 20 users$499/month
    • Multi-user scheduling
    • Full reporting
    • Priority support
  • 21 to 40 users$599/month
    • Largest published band
    • All features included
    • Support for larger single-site practices

Which should you pick?

Choose RxWorks if

  • You need multi-site group operation.
  • You work on Windows.
  • You also want dispensing and stock control.
RxWorks review

Choose VetBadger if

  • You need chart-centric workflow.
  • You work on Web, iOS, Android.
  • You also want banded pricing.
VetBadger review

Questions people ask

Is RxWorks or VetBadger better?
Neither clearly leads. RxWorks starts at On request and VetBadger at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RxWorks or VetBadger?
RxWorks starts at On request and VetBadger at $99/month.
Does RxWorks or VetBadger run on more platforms?
RxWorks runs on Windows. VetBadger runs on Web, iOS, Android.
What is RxWorks best used for?
RxWorks is most often used for a practice joining an australian, new zealand or united kingdom group that already standardises on rxworks, a group that needs consolidated reporting and centrally controlled price lists across many sites, a mixed or large animal practice that runs account customers on credit terms rather than payment at the time of service, a site that cannot rely on its internet connection and needs the clinical record held locally. Of those, a practice joining an australian, new zealand or united kingdom group that already standardises on rxworks and a group that needs consolidated reporting and centrally controlled price lists across many sites are not what VetBadger is typically brought in for.
What can RxWorks do that VetBadger cannot?
RxWorks covers Multi-site group operation, Dispensing and stock control, Client accounts, On-premise database. VetBadger covers Chart-centric workflow, Banded pricing, Chart SMS and email, Integrated telehealth.

Answered from the vendors’ own pages

RxWorks: Should a new practice adopt RxWorks today?

Generally no, unless you are joining a group that already runs it. A new independent practice should be evaluating cloud systems instead.

VetBadger: How is VetBadger priced?

By user band: roughly USD 99 a month for one to two users, USD 249 for three to ten, USD 499 for eleven to twenty and USD 599 for twenty-one to forty.

RxWorks: Is it still supported?

Covetrus supports it, but Pulse is the stated strategic product. Ask for the support commitment and the end-of-life notice period as written contract terms.

VetBadger: Is hosting extra?

No. Cloud hosting and backup are included in the subscription, with no server to buy or maintain.

RxWorks: Where is it actually used?

Mostly Australia, New Zealand and the United Kingdom, heavily within corporate practice groups. It has very little presence in the United States.

VetBadger: Does it do telehealth?

Yes, integrated telehealth is included rather than sold as an add-on.

RxWorks: What does migration off it involve?

A full clinical and financial data conversion per site plus retraining. At group scale that is a programme of work, not a weekend.

VetBadger: Is it suitable for a specialty or referral hospital?

Not really. It is built for general small animal practice and lacks specialty, referral and equine workflow depth.

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