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Veterinary · head to head

RxWorks vs Talkatoo

R

RxWorks

Veterinary

Server-based practice management with a corporate group heritage in Australia, New Zealand and the United Kingdom

From
On request
Rated
-
Talkatoo logo

Talkatoo

Veterinary

Veterinary dictation that types into any practice management system without needing an integration

From
On request
Rated
-

The short version

  • Each has a real cost: RxWorks it is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.; Talkatoo because it types into whatever field has focus, a stray click sends a paragraph of clinical notes into the wrong patient record or the wrong field entirely.
  • They diverge on capability: RxWorks covers Multi-site group operation, Talkatoo covers Veterinary vocabulary.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which RxWorks and Talkatoo actually diverge.

Attributes where RxWorks and Talkatoo differ
AttributeRxWorksTalkatoo
PlatformsWindowsWindows, macOS, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Veterinary).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RxWorks

  • Multi-site group operation
  • Dispensing and stock control
  • Client accounts
  • On-premise database
  • Regional configuration
  • Laboratory integration

Only in Talkatoo

  • Veterinary vocabulary
  • Types anywhere
  • Mobile dictation
  • Custom shortcuts
  • Ambient note drafting
  • Multi-user accounts

What people use each for

The jobs each tool is most often brought in to do.

RxWorks

  • A practice joining an Australian, New Zealand or United Kingdom group that already standardises on RxWorksnot Talkatoo
  • A group that needs consolidated reporting and centrally controlled price lists across many sitesnot Talkatoo
  • A mixed or large animal practice that runs account customers on credit terms rather than payment at the time of servicenot Talkatoo
  • A site that cannot rely on its internet connection and needs the clinical record held locallynot Talkatoo

Talkatoo

  • A clinician finishing records after hours because typing during consultations is too slownot RxWorks
  • A mixed or equine practice writing notes in a vehicle between farm visitsnot RxWorks
  • A practice on an older on-premise system that no modern tool will integrate withnot RxWorks
  • A group wanting faster record completion without replacing the practice management systemnot RxWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RxWorks

  • It is a legacy line inside Covetrus, which promotes Pulse as its strategic cloud product, so the practical question is not capability but how long the system will be supported and on what notice.
  • It is a Windows server product, so the group carries hardware, database, patching and backup costs that never appear in the software quotation.
  • Its relevance is regional: outside Australia, New Zealand and the United Kingdom the installed base and the support and consultant network are thin, which matters for a group expanding into new markets.
  • Remote and mobile working is poor compared with cloud systems, which is a growing problem as groups centralise administration and clinicians expect record access away from the practice.
  • The eventual migration off it will be a full data conversion with retraining across every site, and at group scale that project cost should be modelled now rather than treated as a future problem.

Talkatoo

  • Because it types into whatever field has focus, a stray click sends a paragraph of clinical notes into the wrong patient record or the wrong field entirely.
  • Recognition accuracy varies with accent, background noise and ward acoustics, and a busy consulting room is the worst case rather than the exception.
  • It is priced per user, so a practice with locums and part-time clinicians pays for seats that dictate a handful of times a month.
  • Everything it produces is free text, so nothing is captured in a discrete field and the notes do not feed reporting, recall lists or any future structured data project.
  • Ambient drafting produces a record that reads as complete but may contain errors of omission, and the clinician remains responsible for a document they did not write and may not read carefully.

Pricing, plan by plan

RxWorks

On request
  • RxWorks$undefined/year
    • Quoted per site, normally under a group agreement
    • Annual support and maintenance charged separately
    • Server infrastructure is the responsibility of the practice or group

Talkatoo

On request
  • Talkatoo$undefined/year
    • Per-user subscription
    • Ambient note drafting priced separately
    • Volume pricing for multi-site groups

Which should you pick?

Choose RxWorks if

  • You need multi-site group operation.
  • You work on Windows.
  • You also want dispensing and stock control.

Choose Talkatoo if

  • You need veterinary vocabulary.
  • You work on Windows, macOS, iOS, Android.
  • You also want types anywhere.

Questions people ask

Is RxWorks or Talkatoo better?
Neither clearly leads. RxWorks starts at On request and Talkatoo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RxWorks or Talkatoo?
RxWorks starts at On request and Talkatoo at On request.
Does RxWorks or Talkatoo run on more platforms?
RxWorks runs on Windows. Talkatoo runs on Windows, macOS, iOS, Android.
What is RxWorks best used for?
RxWorks is most often used for a practice joining an australian, new zealand or united kingdom group that already standardises on rxworks, a group that needs consolidated reporting and centrally controlled price lists across many sites, a mixed or large animal practice that runs account customers on credit terms rather than payment at the time of service, a site that cannot rely on its internet connection and needs the clinical record held locally. Of those, a practice joining an australian, new zealand or united kingdom group that already standardises on rxworks and a group that needs consolidated reporting and centrally controlled price lists across many sites are not what Talkatoo is typically brought in for.
What can RxWorks do that Talkatoo cannot?
RxWorks covers Multi-site group operation, Dispensing and stock control, Client accounts, On-premise database. Talkatoo covers Veterinary vocabulary, Types anywhere, Mobile dictation, Custom shortcuts.

Answered from the vendors’ own pages

RxWorks: Should a new practice adopt RxWorks today?

Generally no, unless you are joining a group that already runs it. A new independent practice should be evaluating cloud systems instead.

Talkatoo: Does Talkatoo integrate with my practice management system?

It does not need to. It sends text to whatever field your cursor is in, which is why it works with systems that have no integration programme at all.

RxWorks: Is it still supported?

Covetrus supports it, but Pulse is the stated strategic product. Ask for the support commitment and the end-of-life notice period as written contract terms.

Talkatoo: Is the dictated audio stored?

Recognition is processed in the cloud. Ask specifically how long audio and transcripts are retained and where, because consultation recordings can contain client personal information.

RxWorks: Where is it actually used?

Mostly Australia, New Zealand and the United Kingdom, heavily within corporate practice groups. It has very little presence in the United States.

Talkatoo: Will it fill in structured fields in my records?

No. It produces free text. If you need discrete, searchable clinical data, dictation is the wrong tool for that part of the record.

RxWorks: What does migration off it involve?

A full clinical and financial data conversion per site plus retraining. At group scale that is a programme of work, not a weekend.

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