Cybersecurity · head to head
Idira vs Trimble Unity Maintain

Idira
Cybersecurity
Built on CyberArk's legacy and powered by Palo Alto Networks
- From
- On request
- Free plan
- No

Trimble Unity Maintain
Government
GIS-centric public asset and work management, the product formerly sold as Cityworks
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Idira no pricing is published anywhere on the product page; every call to action is Request a Demo or a sales contact form; Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Idira and Trimble Unity Maintain actually diverge.
| Attribute | Idira | Trimble Unity Maintain |
|---|---|---|
| Platforms | Web | Web, iOS, Android, Windows |
| Category | Cybersecurity | Government |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Idira
Nothing recorded that Trimble Unity Maintain does not also cover.
Only in Trimble Unity Maintain
- Built on ArcGIS
- Service requests
- Work order management
- Permits and licensing
- Mobile field access
- Storeroom and inventory
- Operational Insights
- AgileAssets convergence
What people use each for
The jobs each tool is most often brought in to do.
Idira
- Tracking all privileged account usage in manufacturing facilitiesnot Trimble Unity Maintain
- Securing clinical resource access across distributed healthcare practicesnot Trimble Unity Maintain
- Implementing managed privilege access management across government agenciesnot Trimble Unity Maintain
- Consolidating human, machine, and AI agent activity monitoringnot Trimble Unity Maintain
- Centralizing vault and secrets management across environmentsnot Trimble Unity Maintain
Trimble Unity Maintain
- A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Idira
- A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Idira
- A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Idira
- A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Idira
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Idira
- No pricing is published anywhere on the product page; every call to action is Request a Demo or a sales contact form
- Endpoint privilege management and agentic AI identity governance are sold as separate solution categories rather than one bundled price, so evaluating total cost requires multiple sales conversations
Trimble Unity Maintain
- Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
- The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
- CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
- Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
- It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.
Pricing, plan by plan
Idira
On requestNo published plan breakdown. See the Idira review.
Trimble Unity Maintain
On request- Trimble Unity Maintain$undefined/year
- Annual subscription sized by population served, asset volume and user count
- Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
- Hosted and on-premise deployment priced differently
Which should you pick?
Choose Idira if
Nothing in the data separates Idira from Trimble Unity Maintain on the points above - pick on price and on how each one feels to use.
Choose Trimble Unity Maintain if
- You need built on arcgis.
- You work on Web, iOS, Android, Windows.
- You also want service requests.
Questions people ask
- Is Idira or Trimble Unity Maintain better?
- Neither clearly leads. Idira starts at On request and Trimble Unity Maintain at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Idira or Trimble Unity Maintain?
- Idira starts at On request and Trimble Unity Maintain at On request.
- Does Idira or Trimble Unity Maintain run on more platforms?
- Idira runs on Web. Trimble Unity Maintain runs on Web, iOS, Android, Windows.
- What is Idira best used for?
- Idira is most often used for tracking all privileged account usage in manufacturing facilities, securing clinical resource access across distributed healthcare practices, implementing managed privilege access management across government agencies, consolidating human, machine, and ai agent activity monitoring. Of those, tracking all privileged account usage in manufacturing facilities and securing clinical resource access across distributed healthcare practices are not what Trimble Unity Maintain is typically brought in for.
- What can Idira do that Trimble Unity Maintain cannot?
- Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.
Answered from the vendors’ own pages
Idira: How is Idira priced and what are the costs?
Idira pricing is not disclosed on the Palo Alto Networks website. The company directs interested organizations to request a demo or contact their sales team directly to discuss pricing and licensing options for this identity security platform.
SourceTrimble Unity Maintain: Is Cityworks discontinued?
Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.
Trimble Unity Maintain: Do I need Esri ArcGIS?
Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.
Trimble Unity Maintain: Was there a security incident?
Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.
Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?
Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.
Related pages
More on Trimble Unity Maintain
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